Master Control Hub Operator, Indianapolis
Job Summary
Job Description
Join our team at the Scripps Master Control Hub in Indianapolis, IN, where you'll play a crucial role in ensuring seamless television programming across multiple stations. As a Master Control Operator, you'll monitor and manage programming sources, make critical decisions during live broadcasts, and provide exceptional support to our television stations. Your technical expertise and quick problem-solving abilities will help deliver quality content to viewers across the country.
Must have:
- Monitor several programming sources simultaneously, managing and switching sources for local television station programming remotely from the Hub
- Monitor various levels and signals from multiple television sites
- Manage several live program logs and ensure accuracy
- Ensure the correct spots air during programming and note any discrepancies
- Solve problems and make judgment calls regarding programming changes, commercials, special reports, and technical difficulties
- Evaluate clock/timing to consider options regarding programming and decide when to escalate issues
- Make decisions and consult with internal customers regarding local transmitter parameters and operation
- Collaborate with media prep technicians and traffic personnel to manage daily operations
- Work with local news personnel during breaking news situations
- Interact both verbally and in writing with internal Hub client stations to ensure a consistent customer experience
- Work with networks and live program providers to problem-solve issues
- Maintain current knowledge of and preparedness to execute disaster recovery procedures
- Perform quality assurance checks as required
- May require working overtime, holidays, and weekends with short notice when necessary
Good to have:
- Associate degree in a related discipline or equivalent years of experience
- Generally, 5+ years of experience in a related field
4 skills required
Job Details
WHAT YOU'LL DO:
- Monitor several programming sources simultaneously, managing and switching sources for local television station programming remotely from the Hub
- Monitor various levels and signals from multiple television sites
- Manage several live program logs and ensure accuracy
- Ensure the correct spots air during programming and note any discrepancies
- Solve problems and make judgment calls regarding programming changes, commercials, special reports, and technical difficulties
- Evaluate clock/timing to consider options regarding programming and decide when to escalate issues
- Make decisions and consult with internal customers regarding local transmitter parameters and operation
- Collaborate with media prep technicians and traffic personnel to manage daily operations
- Work with local news personnel during breaking news situations
- Interact both verbally and in writing with internal Hub client stations to ensure a consistent customer experience
- Work with networks and live program providers to problem-solve issues
- Maintain current knowledge of and preparedness to execute disaster recovery procedures
- Perform quality assurance checks as required
- May require working overtime, holidays, and weekends with short notice when necessary
WHAT YOU'LL NEED:
- Associate degree in a related discipline or equivalent years of experience preferred
- Generally, 5+ years of experience in a related field is preferred
WHAT YOU'LL BRING:
- Ability to problem solve and quickly take corrective action as necessary
- High sense of responsibility and urgency regarding corrective action and customer service
- Ability to work independently with minimal supervision
- Demonstrated ability to multi-task in a fast, deadline-driven environment while maintaining calmness and accuracy
- Strong organization skills
- Highly detail-oriented approach
- Quick mathematical skills, especially regarding timekeeping
- Working knowledge of video servers, routing processes, and related equipment
- Working knowledge of transmitter parameters and operations
- Good communication skills, both verbal and written
- Working knowledge of all functions and responsibilities of television master control
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About The Company
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”
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