MIS Applications Team Leader

5 Months ago • 4 Years +

Job Summary

Job Description

The MIS Applications Team Leader at Playtika will lead a ServiceNow team within the R&D group, overseeing the development, implementation, and maintenance of ServiceNow solutions. Responsibilities include managing the team, collaborating with stakeholders, ensuring timely project delivery, integrating ServiceNow with other systems, and monitoring performance. The ideal candidate possesses strong leadership and technical skills, extensive ServiceNow experience (including ITSM, ITOM, and CSM modules), and a proven ability to drive innovation and continuous improvement. Agile methodologies and strong communication are key requirements.

Must have:

Lead and manage ServiceNow team
Develop and implement ServiceNow solutions
Collaborate with stakeholders
Ensure timely project delivery
4+ years ServiceNow experience
Strong leadership skills

Good to have:

Agile methodologies
ITIL processes
Knowledge of other IT service management tools

5 skills required

5 skills required for this role

Add these skills to join the top 1% applicants for this job

team-management

communication

problem-solving

agile-development

machine-learning

Job Details

Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.

With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.

The ServiceNow Team Leader will be responsible for leading one of the ServiceNow teams within the R&D group into the MIS department. This role involves overseeing the development, implementation, and maintenance of ServiceNow solutions to ensure they meet the business needs and objectives. The ideal candidate will have strong leadership skills, extensive experience with ServiceNow, and the ability to drive continuous improvement and innovation.

Responsibilities:

Lead and manage the ServiceNow team, providing guidance, support, and mentorship to team members.
Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications and solutions.
Manage and prioritize the team's workload, ensuring timely and high-quality delivery of projects and tasks.
Oversee the development, implementation, and maintenance of ServiceNow solutions, ensuring they align with business requirements and objectives.
Ensure the effective integration of ServiceNow with other systems and applications within the organization.
Monitor and manage the performance of ServiceNow solutions, identifying and addressing any issues or areas for improvement.
Implement and maintain a robust work methodology, including Agile practices, to ensure efficient and effective project delivery.
Conduct regular code and solution reviews to ensure the quality of the team's work.
Develop and maintain documentation, including technical specifications, user guides, and training materials.
Stay up-to-date with the latest ServiceNow features, best practices, and industry trends, and apply this knowledge to drive continuous improvement and innovation.
Foster a collaborative and positive team environment, promoting knowledge sharing and professional development.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field.
4+ years of experience working with ServiceNow, including development, implementation, and administration.
Strong leadership and management skills, with experience leading a technical team.
Excellent problem-solving and analytical skills, with the ability to think strategically and drive innovation.
Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Experience with ITSM, ITOM, CSM, and other ServiceNow modules.
Critical thinking and problem-solving skills.

Preferred Skills:

Experience with Agile methodologies and project management tools.
Knowledge of ITIL processes and best practices.
Familiarity with other IT service management tools and platforms.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you feel the above describes you perfectly - Apply now!

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