Mobile Service Technician / Mobile Automotive Mechanic - Chelmsford

2 Weeks ago • All levels • Undisclosed

About the job

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Job Description

Tesla seeks a Mobile Service Technician/Automotive Mechanic in Chelmsford, UK. The role involves servicing, repairing, and maintaining Tesla vehicles at customer locations. Responsibilities include planning routes, preparing parts, diagnosing issues, performing repairs using Tesla-specific software and tools, ensuring high-quality workmanship, collaborating with teams, and providing excellent customer service, including technical explanations. The position requires independent work, primarily on the road, with occasional service center work. Training on Tesla technology and EV repair is provided. The ideal candidate possesses automotive service and repair experience, strong communication skills, a valid European driver's license (held for at least two years), and flexibility to work shifts including weekends.

Must have:

Vehicle service & repair experience
Excellent communication skills
Valid European driver's license (2+ years)
Ability to work independently
Customer service skills

Perks:

Dynamic work environment
Use of Tesla vehicles for work
Innovative technology & tools
Ongoing training & development
Competitive compensation & benefits
Tesla shares

What to Expect

Do you want to help accelerate the world’s transition to sustainable energy? 

At Tesla that's our mission.

We are looking for talented Automotive Technicians for Tesla's Service Centers across United Kingdom and Ireland At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers.

We offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
An opportunity to utilise varying models of our fleet for daily operations and repairs.
The chance to work with innovative technology, advanced tools and software.
Ongoing training and development to help you grow your skills and career.
A competitive compensation and benefits package including Tesla shares.

What You’ll Do

Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, without supervision in a remote setting. Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles. This is an independent position, mainly on the road driving to customers. Upon request, you may need to be located in a service center.
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience. 
Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

What You’ll Bring

Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.  
A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
Safe to drive: We require you to hold a full European driver’s license (Class B for cars) held for a minimum of two years.
Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel to various sites and detail cars, when needed.
Eligible: to live and work in the Uk or Ireland

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