Job Description
- University degree in systems engineering, telecommunications engineering or related fields.
- Cisco certification.
- Conversational English.
- Solid knowledge of LAN, WAN, and WLAN technologies.
- Experience in network and security support in medium and large environments with 24x7 operation.
- Participation in network and security projects of medium and high complexity.
- Experience in managed support services for corporate network and security infrastructures, data centers, and NOCs.
- Familiarity with tools such as SolarWinds and ServiceNow.
- Customer-oriented skills for managing incidents, changes, requirements, and generating reports.
- Intermediate English level, with technical reading skills and communication in collaborative international environments.
What success looks like in this role:
Buscamos un(a) profesional con una sólida base técnica y experiencia en entornos críticos para desempeñarse en el área de redes y seguridad. El candidato ideal debe contar con una visión integral de las infraestructuras de red, habilidades de comunicación efectiva y capacidad para colaborar con equipos globales.
Requisitos del perfil:
Conocimientos sólidos en tecnologías LAN, WAN y WLAN, preferiblemente sobre plataformas Cisco y Meraki.
Experiencia comprobada en soporte de redes y seguridad en entornos medianos y grandes con operación 24x7.
Participación en proyectos de redes y seguridad de mediana y alta complejidad.
Experiencia en servicios de soporte gestionado para infraestructuras corporativas de red y seguridad, centros de datos (Data Centers) y centros de operaciones de red (NOC).
Familiaridad con herramientas como SolarWinds y ServiceNow.
Habilidades orientadas al cliente para la gestión de incidencias, cambios, requerimientos y generación de reportes.
Nivel de inglés intermedio, con capacidad de lectura técnica y comunicación en entornos colaborativos internacionales.
You will be successful in this role if you have:
- Titulo universitario - pregrado fianlizado en ingeneria de sistemas, ingeneria de telecomunicaciones o afines.
- Certificación de Cisco.
- Inglés conversacional.
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