Senior ServiceNow Developer- ITSM / ITOM / SecOps / IRM

This role involves designing and developing solutions across the ServiceNow platform, with a strong focus on integrating with third-party systems using REST/SOAP APIs and scripted web services. The successful candidate will implement and support ServiceNow modules like ITSM, ITOM, SecOps, or IRM, and work on end-to-end solution delivery. Key responsibilities include collaborating with cross-functional teams, performing code reviews, troubleshooting, and ensuring platform performance and data integrity. Candidates should have 5-7 years of hands-on ServiceNow development and administration experience, expertise in IntegrationHub, Flow Designer, Business Rules, Script Includes, UI Actions, Client Scripts, and a solid understanding of ITIL processes.

Must Have

• Design and develop solutions across the ServiceNow platform
• Focus on integrations with third-party systems
• Develop and maintain REST and SOAP APIs, scripted web services, and MID Server integrations
• Implement and support ServiceNow modules like ITSM / ITOM / SecOps / IRM
• Work on end-to-end ServiceNow solution delivery, including architecture, design, development, and testing
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions
• Perform code reviews, troubleshoot issues, and ensure best practices in ServiceNow development
• Maintain documentation of architecture, solutions, and processes
• Ensure platform performance, scalability, and data integrity
• 5–7 years of hands-on experience with ServiceNow development and administration
• Strong expertise in working on any of modules like ITSM / ITOM / SecOps / IRM
• Strong expertise in IntegrationHub, REST/SOAP APIs, webhooks, and scripted integrations
• Experience with Flow Designer, Business Rules, Script Includes, UI Actions, and Client Scripts
• Solid understanding of ITIL processes and their implementation in ServiceNow
• Strong problem-solving, communication, and analytical skills
• Ability to work independently and in a collaborative, team-oriented environment

Good to Have

• ServiceNow Certified System Administrator (CSA) and/or Application Developer
• Experience with Agile/Scrum methodologies
• Familiarity with JavaScript, GlideScript, and modern web technologies
• Experience in integrating with platforms like Azure AD, Workday, SAP, or other enterprise tools

What success looks like in this role:

• Design and develop solutions across the ServiceNow platform, focusing on integrations with third-party systems.
• Develop and maintain REST and SOAP APIs, scripted web services, and MID Server integrations.
• Implement and support ServiceNow modules like ITSM / ITOM / SecOps / IRM, Incident, Change, Problem, Knowledge, or custom applications.
• Work on end-to-end ServiceNow solution delivery, including architecture, design, development, and testing.
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.
• Perform code reviews, troubleshoot issues, and ensure best practices in ServiceNow development.
• Maintain documentation of architecture, solutions, and processes.
• Ensure platform performance, scalability, and data integrity.

You will be successful in this role if you have:

• 5–7 years of hands-on experience with ServiceNow development and administration.
• Strong expertise in working on any of modules like ITSM / ITOM / SecOps / IRM.
• Strong expertise in IntegrationHub, REST/SOAP APIs, webhooks, and scripted integrations.
• Experience with Flow Designer, Business Rules, Script Includes, UI Actions, and Client Scripts.
• Solid understanding of ITIL processes and their implementation in ServiceNow.
• Strong problem-solving, communication, and analytical skills.
• Ability to work independently and in a collaborative, team-oriented environment.

• Preferred Qualifications:
• ServiceNow Certified System Administrator (CSA) and/or Application Developer.
• Experience with Agile/Scrum methodologies.
• Familiarity with JavaScript, GlideScript, and modern web technologies.
• Experience in integrating with platforms like Azure AD, Workday, SAP, or other enterprise tools is a plus.