Network Technical Specialist

As a Network Technical Specialist, you will provide technical service, solutions, and support for networks, infrastructure, products, and services operated by Telstra. The role involves managing equipment like INFINERA, CIENA, NEC, and IP routers, using test tools such as OTDR and Power Meters for troubleshooting, overseeing installations, hardware upgrades, and fiber optic restoration. You will support POP sites in various locations, requiring flexibility for travel and 24/7 emergency response, along with a technical degree and at least three years of telecom experience.

Must Have

• Operate and maintain subsea cable station facilities and telecom equipment (INFINERA, CIENA, NEC, PFE’s, TYCO, LUCENT, NOKIA, IP routers, switches).
• Use test instruments such as OTDR, COTDR, EXFO, Power Meter, and related tools for diagnostics and troubleshooting.
• Perform preventive and corrective maintenance to ensure optimal network performance and minimal downtime.
• Support operations and maintenance at POP sites in Makati, Pasig, and other locations.
• Willingness to travel and work on-call 24/7 during network issues.
• Oversee physical installation of equipment, cabling, testing, and hardware upgrades for network projects.
• Respond to fiber optics outside plant failures and restore backhaul connectivity promptly.
• Ensure compliance with technical standards and maintain good moral character.
• Strong knowledge of telecom systems, subsea cable station operations, and fiber optics technology.
• Skilled in operating INFINERA, CIENA, NEC, PFE’s, TYCO, LUCENT, NOKIA, IP routers, switches.
• Proficient in OTDR, COTDR, EXFO, Power Meter, and related tools.
• Ability to troubleshoot and resolve complex network issues quickly.
• Experience in installation, cabling, and hardware upgrades.
• College or technical degree in Telecommunications or Information Technologies.
• Minimum of 3 years’ experience in the telecommunications field.
• Hands-on experience with subsea cable station operations and network maintenance.

Perks & Benefits

• Performance-related pay
• Access to thousands of learning programs to level up your skills
• Global presence across 22 countries; opportunities to work where we do business
• Purchased annual leave scheme
• Additional Telstra day off
• 30% discount on Telstra products and services
• Toolkit provided (laptop + mobile phone + paid plan)

Focus of the Role

The Network Technical Specialist is responsible for managing equipment such as INFINERA, CIENA, NEC, and IP routers, as well as using test tools like OTDR and Power Meters to troubleshoot and maintain optimal network performance. The role also oversees installations, hardware upgrades, and fiber optic restoration, supporting POP sites in Makati, Pasig, and beyond. Flexibility to travel and respond to emergencies 24/7 is essential, along with a technical degree and at least three years of telecom experience.

What We Offer

• Performance-related pay
• Access to thousands of learning programs to level up your skills
• Global presence across 22 countries; opportunities to work where we do business
• Purchased annual leave scheme
• Additional Telstra day off
• 30% discount on Telstra products and services
• Toolkit provided (laptop + mobile phone + paid plan)

What You’ll Do

• Operate and maintain subsea cable station facilities and telecom equipment (INFINERA, CIENA, NEC, PFE’s, TYCO, LUCENT, NOKIA, IP routers, switches).
• Use test instruments such as OTDR, COTDR, EXFO, Power Meter, and related tools for diagnostics and troubleshooting.
• Perform preventive and corrective maintenance to ensure optimal network performance and minimal downtime.
• Support operations and maintenance at POP sites in Makati, Pasig, and other locations; willing to travel and work on-call 24/7 during network issues.
• Oversee physical installation of equipment, cabling, testing, and hardware upgrades for network projects.
• Respond to fiber optics outside plant failures and restore backhaul connectivity promptly.
• Ensure compliance with technical standards and maintain good moral character.

About You

• Technical Proficiency: Strong knowledge of telecom systems, subsea cable station operations, and fiber optics technology.
• Equipment Expertise: Skilled in operating INFINERA, CIENA, NEC, PFE’s, TYCO, LUCENT, NOKIA, IP routers, switches.
• Testing & Diagnostics: Proficient in OTDR, COTDR, EXFO, Power Meter, and related tools.
• Problem-Solving: Ability to troubleshoot and resolve complex network issues quickly.
• Project Management: Experience in installation, cabling, and hardware upgrades.
• Adaptability & Availability: Willingness to travel and work flexible hours, including 24/7 on-call support.

Qualifications

• College or technical degree in Telecommunications or Information Technologies.
• Minimum of 3 years’ experience in the telecommunications field.
• Hands-on experience with subsea cable station operations and network maintenance.

Why Join Us?

• Be part of a team that powers global connectivity and supports critical infrastructure.
• Work with cutting-edge telecom technologies and gain hands-on experience in subsea cable operations.
• Enjoy opportunities for professional growth and continuous learning in a dynamic environment.
• Competitive compensation and benefits package.
• Make an impact by ensuring seamless communication across international networks.

Our Commitment

We value diversity and inclusion, ensuring a workplace where everyone is respected and celebrated. We have zero tolerance for harassment and prioritize creating a safe environment for all. We also care about sustainability, ranking among the top 2% globally in the CDP Climate Change Index 2023 with an ‘A’ rating.

_As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment._