Operations Analyst (Benefits)

We are looking for talent to join our Benefits Operations team at Marsh. This role will be based in Bogotá. It is a hybrid position that requires working at least three days a week in the office. The position involves supporting insurance processes related to personal, life, accident, health, and funeral branches, with responsibilities that include form management, reporting to insurers and clients, and data management in Excel.

We count on you to:

• Manage insurance policies and processes for personal, life, accident, health, and funeral branches.
• Handle forms, reports to insurers, and reports to clients.
• Use Excel for data cross-referencing, reconciliations, creating pivot tables, and applying conditionals.
• Provide advice, support induction processes, explain products, and assist in filling out forms.
• Support payroll reports and prepare PowerPoint presentations.

What you need to have:

• Technical or professional degree in administration or related fields.
• 6 months to 1 year of experience in insurance agencies or brokers.
• Advanced knowledge in Excel and PowerPoint.
• Knowledge in insurance processes, forms, and reports.
• Empathetic, analytical, structured, and organized behavior.

What makes you stand out:

• Experience in personal, life, accident, or health insurance branches.
• Familiarity with reporting and reconciliation processes in insurance.
• Effective communication skills and support for clients and internal teams.

Why join our team:

• We help you be your best self through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities.
• Our scale allows us to offer a variety of career opportunities, as well as benefits and rewards that enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.