Operations Leader

12 Minutes ago • All levels

Operations

Job Description

At Iron Mountain, we believe that work, when done well, makes a positive impact for our customers, employees, and planet. We are looking for an Operations Leader to lead operational teams in the world's largest company in its segment, being a differential for our growth, development, and customer satisfaction. This role involves overseeing daily activities, problem resolution, reporting, and ensuring service levels are met, while also focusing on team development and process improvement.

Must Have:

Monitor activities, accompany and intervene in problem resolution and process execution.
Prepare daily reports for external and internal clients.
Analyze daily production to ensure processing according to agreed service levels.
Monitor and ensure the implementation of new services and projects.
Control the entry and exit of all documents received and processed in the sector.
Participate in the process of improvements to reduce costs and add quality.
Mediate team conflicts and relationship problems.
Participate in the hiring and dismissal process for the area.
Monitor individual employee productivity and service quality.
Train and provide feedback to employees.
Maintain time cards, vacation scheduling, and control overtime and absences.
Maintain organization and cleanliness of the sector.
Comply with company rules and procedures.
Control the progress and evolution of the sector.
Measure the production volume of the sector for billing clients.
High School diploma
Solid experience leading operational teams
Concentrated attention, agility, proactivity, work organization, and teamwork.
Intermediate Office Suite
Production Control and Planning

Perks:

44 hours per week
Health plan
Dental plan
Transportation voucher
Life insurance
Meal voucher

Add these skills to join the top 1% applicants for this job

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Operations Leader

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

COME AND GROW WITH US!

We are looking for an Operations Leader!

Come lead operational teams in the world's largest company in its segment, being a differential for our growth, our development and satisfaction of our customers!

WHAT WE HAVE FOR YOU?

WORKLOAD: 44 HOURS PER WEEK
CITY/UNIT: BRASILIA
HEALTH PLAN AND DENTAL PLAN
TRANSPORTATION VOUCHER
LIFE INSURANCE
MEAL VOUCHER

RESPONSIBILITIES

Monitor activities, accompany and intervene in problem resolution and process execution;
Prepare daily reports for external and internal clients;
Analyze daily production to ensure processing according to agreed service levels with the client;
Monitor and ensure the implementation of new services and projects;
Control the entry and exit of all documents received and processed in the sector;
Participate in the process of improvements in the process aiming to reduce costs and add greater quality;
Mediate conflicts and team relationship problems;
Participate in the hiring and dismissal process of employees for the area;
Monitor the individual productivity of employees and the quality of services performed;
Train and provide feedback to employees;
Perform time card maintenance, vacation scheduling, as well as control of overtime and absences from the department;
Maintain the organization and cleanliness of the sector;
Comply with company rules and procedures;
Control the progress and evolution of the sector;
Measure the production volume of the sector for billing clients.

REQUIREMENTS

High School diploma
Solid experience leading operational teams
Concentrated attention, agility, proactivity, work organization and Teamwork.
Intermediate Office Suite
Production Control and Planning

Apply now!

We can't wait to hear more about you! Join Iron Mountain, where Culture and Values are practiced and respected every day!

Category: Operations Group

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