Overseas Community Operations Manager

1 Month ago • All levels • Community Management

Job Summary

Job Description

Lilith Games is seeking an experienced, enthusiastic, and player-focused community manager to cultivate and expand its community. The ideal candidate will understand how communications, content, social media, memes, moderation, and influencer relationships interact. The community manager will develop comprehensive community plans that integrate all these elements to connect with and shape the community. This includes managing content strategy and player-facing communications, crafting product communications, planning and executing community initiatives like contests and events, actively engaging with players, creating video content, analyzing content creator program performance, ensuring professional moderation, and providing accurate reporting on community sentiment.
Must have:
  • Manage content strategy and player communications.
  • Create product communications like patch notes.
  • Plan and execute community initiatives and events.
  • Actively communicate and engage with players.
  • Create creative video content for updates.
  • Analyze content creator program performance.
  • Ensure professional moderation of channels.
  • Provide feedback loops between players and developers.

Job Details

Job Description Lilith Games is looking for an experienced, enthusiastic player-focused community manager to develop and grow the community. The ideal candidate should be able to interpret how communications, content, social media, memes, moderation, influencer relationships converge with each other. The community manager will be expected to craft well-thought community plans that can cohesively bring out all of the above elements and simultaneously be able to connect and shape the community. Responsibilities 1. Manage content strategy and related player-facing communications, including responding to active engagement on community channels. 2. Create compelling product communications such as developer feedback, patch notes. 3. Plan and execute community initiatives including contests, events, content partnerships. 4. Actively communicate with players and gain a positive presence in the community. 5. Create creative video content that's relevant to the game or update patches. 6. Analyze and report on content creator program performance to drive continuous optimization, improvement and innovation. 7. Ensure professional moderation on community channels through recruiting and managing moderators. 8. Ensure player feedback loops with players and developers, providing accurate reporting on community sentiment, concerns and suggestions.

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