Pay In Senior Analyst (B2B)

As a Senior Analyst, PayIn (B2B) at Agoda, you will manage end-to-end Accounts Receivables processes for B2B partner flows. This includes daily operations like booking, invoicing, cash collections, and reconciliation, ensuring financial data accuracy and timeliness. You will also support new product launches, maintain strong internal controls, and drive continuous process improvements within the PayIn team, while coaching junior members and collaborating with various stakeholders.

Must Have

• Run day-to-day PayIn & AR operations for B2B flows
• Perform daily and monthly tasks for B2B AR accounts (bookings, invoicing, receipts, settlements, write-offs, reclasses)
• Ensure financial data is accurate, complete, and delivered on time
• Monitor B2B receivables aging and cash-in-transit (CIT) balances
• Manage B2B invoicing and cash application, including aggregation logic and partner-specific configurations
• Reconcile cash receipts vs invoices and settlement reports for B2B partners
• Resolve payment-related queries and discrepancies with internal stakeholders and partners
• Perform end-to-end reconciliation between booking systems, B2B invoicing, and general ledger
• Investigate and resolve reconciliation breaks and data issues
• Maintain and monitor aging reports
• Provide operational finance support for new B2B initiatives
• Participate in UAT for system changes (ERP/Invoicing systems)
• Provide input on process and system design from an operational and control perspective
• Ensure processes and documentation comply with internal policies and SOX control requirements
• Identify unusual items, exceptions, and control gaps, escalate and drive timely resolution
• Support internal and external audits by preparing reconciliations, explanations, and evidence
• Identify opportunities to streamline and automate B2B PayIn and AR processes and reports
• Provide inputs on required changes to related daily activities, reconciliations, and dashboards
• Contribute to the overall management and development of the PayIn & AR tower
• Coach and provide guidance to more junior team members
• Proactively partner and support stakeholders within Finance and outside Finance
• Support the team to deliver ad hoc analyses, reports, and project work
• Bachelor’s degree in accounting, Finance, or a related field
• Minimum 3–4 years’ experience in Accounting / Finance Operations (PayIn, AR, or revenue reconciliation; and/or B2B, affiliate, or payment operations)
• Experience in a multinational company
• Strong analytical and problem-solving skills with attention to detail and ability to meet tight deadlines
• Experience in transaction processing, reconciliations, and month-end closing
• Proficient in MS Office (especially Excel); comfortable working with large data sets and multiple systems
• Dynamic and able to adapt to a fast-paced, changing environment
• Strong teamwork skills – ability to collaborate, influence, and communicate effectively with other teams
• Energetic, proactive, and taking initiative, with effective verbal and written communication skills in English

Good to Have

• Experience with ERP systems (Oracle preferred) and/or finance subledgers (e.g., AR reconciliation tools, revenue recognition systems)
• Prior experience in online travel, payments, or B2B/Affiliate Finance operations
• Familiarity with SOX controls and audit requirements
• Experience with data / BI tools (e.g., SQL, Tableau, Looker, or similar)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to know our team

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities.

Within Finance, the PayIn team (i.e. Accounts Receivables), is responsible for end-to-end cash and receivables operations across Agoda’s payment methods and B2B partner flows. We ensure that bookings, invoices, cash collections, and accounting entries are complete, accurate, and timely, and that Agoda’s balance sheet and P&L reflect our growing B2B businesses correctly.

We balance risk management, strong internal controls, and SOX compliance with a culture of experimentation and data-driven continuous improvement. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.

Job Description:

As Senior Analyst, PayIn (B2B), you will own and execute key Accounts Receivables processes for Agoda’s B2B partner flows. You will be a subject matter expert on B2B cash and receivables, ensuring accurate and timely booking to cash accounting, reconciliation, and reporting, while supporting new product and partner launches.

In this role, you will:

• Run day-to-day PayIn & AR operations for B2B flows
• Perform daily and monthly tasks for B2B AR accounts (e.g., bookings, invoicing, receipts, credit card settlements, write-offs, reclasses).
• Ensure that financial data for which you are responsible is accurate, complete, and delivered on time.
• Monitor B2B receivables aging and cash-in-transit (CIT) balances, following up on unusual items and long-outstanding items.
• Manage B2B invoicing and cash application
• Support and execute invoicing to B2B partners and/or intercompany entities, including aggregation logic and partner-specific configurations.
• Reconcile cash receipts vs invoices and settlement reports for B2B partners, ensuring correct allocation at booking / CID / partner level.
• Resolve payment-related queries and discrepancies with internal stakeholders and partners with satisfactory outcomes.
• Lead B2B reconciliation activities
• Perform end-to-end reconciliation between:
• Booking systems, B2B invoicing, and general ledger.
• B2B settlement reports / gateway reports, bank statements, and AR Reconciliator outputs.
• Investigate and resolve recon breaks and data issues in collaboration with Tech, Product, and other Finance teams.
• Maintain and monitor aging reports, ensuring timely clearing and appropriate accounting treatment.
• Support new B2B products, partners, and projects
• Provide operational finance support for new B2B initiatives (e.g., partner onboarding, new merchant flows, new business models).
• Participate in UAT for system changes (e.g., ERP/Invoicing systems), ensuring correct Accounts Receivable behavior before go-live.
• Provide input on process and system design from an operational and control perspective.
• Ensure strong internal controls and SOX compliance
• Ensure that processes and documentation under your scope comply with internal policies and SOX control requirements.
• Identify unusual items, exceptions, and control gaps, escalate appropriately, and drive timely resolution.
• Support internal and external audits by preparing reconciliations, explanations, and evidence.
• Drive continuous improvement
• Identify opportunities to streamline and automate B2B PayIn and AR processes and reports, including elimination of unnecessary steps.
• Provide inputs on required changes to related daily activities, reconciliations, and dashboards.
• Contribute to the overall management and development of the PayIn & AR tower, including the successful achievement of its goals and objectives.
• Coach and collaborate
• Provide guidance and support to more junior team members in daily transaction processing and reconciliation work.
• Proactively partner and fairly support stakeholders within Finance (Accounting, Tax, FP&A, Treasury, R&C) and outside Finance (Product, Tech, B2B / PPS teams).
• Support the team to deliver ad hoc analyses, reports, and project work as needed.

What you’ll need to succeed:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 3–4 years’ experience in Accounting / Finance Operations, preferably with exposure to:
• PayIn, AR, or revenue reconciliation; and/or
• B2B, affiliate, or payment operations (e.g., gateways, card settlements, invoicing).
• Experience in a multinational company; travel / ecommerce / online platform industry is a plus.
• Strong analytical and problem-solving skills with attention to detail and ability to meet tight deadlines.
• Experience in transaction processing, reconciliations, and month-end closing, including handling more complex transactions.
• Proficient in MS Office (especially Excel); comfortable working with large data sets and multiple systems.
• Dynamic and able to adapt to a fast-paced, changing environment.
• Strong teamwork skills – ability to collaborate, influence, and communicate effectively with other teams, both within and outside of Finance.
• Energetic, proactive, and taking initiative, with effective verbal and written communication skills in English.

It’s great if you have:

• Experience with ERP systems (Oracle preferred) and/or finance subledgers (e.g., AR reconciliation tools, revenue recognition systems).
• Prior experience in online travel, payments, or B2B/Affiliate Finance operations.
• Familiarity with SOX controls and audit requirements.
• Experience with data / BI tools (e.g., SQL, Tableau, Looker, or similar) is a plus.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file in accordance with our privacy policy so that we can consider you for future vacancies. You can always ask to have your details removed from the file by contacting us at people-technology@agoda.com.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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