People Operations Intern

Lulalend is seeking a highly motivated and detail-oriented People Operations Graduate for a 6-month fixed-term contract. This role provides a recent university graduate with a Bachelor's or Honours degree in Organisational Psychology or Human Resource Management an exceptional opportunity to gain comprehensive, hands-on experience within a fast-paced HR department in a FinTech environment. The successful candidate will provide critical administrative support across the entire employee lifecycle, from onboarding to offboarding, and assist with various HR functions and projects.

Must Have

• Assist Talent Acquisition with job postings, CV screening, candidate communication, background checks, and interview coordination
• Support employee onboarding activities, including documentation, induction coordination, and employee folder management
• Maintain digital employee files and HRIS data integrity
• Facilitate employee offboarding process
• Assist with monthly payroll preparation and benefits administration
• Act as first point of contact for general employee inquiries
• Assist with ad-hoc projects and reporting
• Help organise internal events, workshops, and culture initiatives
• Recent Bachelors or Honours degree in Organisational Psychology or Human Resource Management
• Strong organisational skills with ability to prioritise multiple tasks
• High level of integrity and ability to handle confidential information
• Strong attention to detail and care for high quality work output
• Strong written and verbal communication skills

Perks & Benefits

• Mentorship from experienced HR professionals within the FinTech industry
• Exposure and hands-on experience to real-world HR challenges and strategy
• A collaborative and supportive team environment

ROLE PURPOSE

We are looking for a highly motivated, driven, and meticulously detail-oriented People Operations Graduate to join our dynamic People Team on a 6-month fixed-term contract basis.

This role offers an exceptional opportunity for a recent university graduate with a Bachelors or Honours degree in Organisational Psychology or Human Resource Management who is eager to launch their career and gain comprehensive, hands-on experience within a fast-paced HR department in a FinTech environment.

As the People Operations Graduate, you will be instrumental in providing critical administrative support across the entire employee lifecycle. Your responsibilities will span from the moment a candidate is onboarded through to their offboarding, touching every key phase in between.

ROLE RESPONSIBILITIES

• Assist the Talent Acquisition team with job postings, CV screening, candidate communication, background checks and interview coordination when required.
• Support with employee onboarding activities, including new employee documentation, induction coordination, and employee folder management.
• Maintain digital employee files and HRIS data integrity, ensuring accuracy and compliance.
• Facilitate the employee offboarding process.
• Assist with monthly payroll preparation and benefits administration.
• Act as a first point of contact for general employee inquiries (e.g. confirmation of employment letters and general policy questions).
• Assist with ad-hoc projects, such as researching possibilities for process automation or how AI can be utilised to drive efficiencies.
• Provide support with ad hoc reporting, analytics & insights when required.
• Help the team with organising internal events, workshops, or other culture related initiatives.
• Assist with ad-hoc projects, such as updating policies and employee handbooks, drafting internal newsletters, and more.

THE SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• Recent Bachelors or Honours degree graduate in Organisational Psychology, or Human Resource Management.
• Organisational skills with the ability to prioritise and execute on multiple tasks without compromising on quality.
• A high level of integrity and the ability to handle sensitive, confidential information responsibly.
• Strong attention to detail and care for high quality work output (spotting typos, formatting inconsistencies, and numerical errors that others might overlook).
• Strong written and verbal communication skills.
• Team player who enjoys working in a collaborative environment.

WHAT’S IN IT FOR YOU?

• Mentorship from experienced HR professionals within the FinTech industry.
• Exposure and hand on experience to real-world HR challenges and strategy.
• A collaborative and supportive team environment.