PMTS,Software Engineer, Infrastructure Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

A key leader, the Software Principal Engineer / Architect will drive and uplift design, implementation, and maintenance of secure cloud environments leveraging cloud-native services and internal tools for proactive risk reduction on GCP and other environments. This role requires deep expertise in public cloud principles with software engineering best practices, and cutting-edge technologies. The PMTS/Architect will champion and drive complete automation for multi-cloud journey, ensure parity across cloud environments, and serve as a subject matter expert with partners and stakeholders.

Description:

Your charter will be to deliver high quality infrastructure automation tools, frameworks, workflows, and validation platforms on public cloud (GCP) that help upgrade Hyperforce and bring it to GCP. You have deep technical knowledge of cloud scale infrastructure systems and will be responsible for leading and contributing to key projects in design, development, validation tools, that are used by a variety of internal teams at Salesforce. You will be a pioneer in some of these areas and will work on complex scaling challenges as we move our 1P customers to new infrastructures seamlessly.

The ideal candidate learns quickly, works efficiently in a fast paced ambiguous and matrixed environment, is team driven, solves complex problems permanently, has an affinity for data, and a bias for action.

What improvement do you think Hyperforce should have? You get to improve it, this is your chance to make Hyperforce better, and prove it in GCP.

Responsibilities:

• Lead the development of new process and tooling that enables a cloud first approach to capacity delivery on GCP.
• Architect, Design, Develop, and Maintain key services, such as Build Automation, Security Engineering, Resiliency & Performance engineering & Identity & Access control in GCP.
• Write chaos engineering tools to expose defects/loopholes for Hyperforce in GCP, and port it back to AWS in future.
• Directly influence our journey towards zero-touch, highly scalable, and reliable infrastructure services.
• Provide technical and architectural leadership in a global and diverse organization.
• Automate, optimize and drive efficiency of effort, code, and process.
• Design, implement, and maintain the infrastructure on which the Salesforce service runs.
• Resolve complex technical issues and drive innovations that improve system availability, resiliency, and performance.
• Create, maintain and share technical documentation used by engineers and other team members.
• Provide mentorship to other team members and partner with other SMEs across the organization.

Required Skills/Experience:

• 5+ years of public cloud engineering on public cloud platforms: GCP, AWS, or Azure.
• Deep understanding of cloud provisioning and infrastructure as code platforms.
• 5+ years design and implementation experience of large infrastructure projects with multiple teams.
• 5+ years experience with one or more of the following languages and scripting - Python, Golang, Java, Terraform.
• Understanding of Linux internals, compute/network technologies, algorithms & data structures, Kubernetes (K8s).
• Expert judgement, analytical, and problem solving skills.
• Bachelor's Degree in CS or any engineering discipline.
• Excellent written and verbal communication skills with outstanding attention to details.