Presales Solutions Architect (Bilingual 100%)

3 Months ago • 4-8 Years

Localization

Job Description

Global Delivery Services (GDS) at Unisys provides service management and transformation capabilities to deliver consistent, scalable, and results-oriented solutions globally. This role is part of a growing team focused on modernizing service delivery, offering direct experience in managed services, commercial models, and designing standardized solutions. The Presales Solutions Architect will lead or contribute to designing viable multi-year managed service solutions, mapping client needs to GDS offerings, and creating cost inputs and architecture artifacts. The role involves collaborating with various teams, interacting with C-level stakeholders, presenting solutions, and driving innovation by translating GDS capabilities into client outcomes.

Must Have:

Lead or contribute to the design of viable, multi-year managed service solutions.
Map client needs to standardized GDS offerings and coordinate solution development.
Create cost inputs, architecture artifacts, and service design deliverables.
Collaborate with delivery, sales, and finance teams for solution validation.
Experience working with C-level stakeholders.
Present solutions in presales environments and communicate value.
Analyze client's current state, identify transformation levers, and define roadmaps.
Translate GDS capabilities into concrete client outcomes.
Identify gaps, risks, and differentiators during solution design.
Share client learnings with offering teams for continuous improvement.
Develop knowledge in all GDS areas (ITSM, SIAM, MIM, OCM, T&T, PMO).
Contribute to team development through reviews and artifact creation.
ITIL 4 Foundation certification (mandatory).
University professional in systems engineering or related fields with a professional license.
Between 4 and 8 years of experience in service management and presales.
Knowledge in designing, cost modeling, and delivering managed services in an MSP environment.
High capacity for communication, business thinking, and a consultative approach.

Add these skills to join the top 1% applicants for this job

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What success looks like in this role:

About GDS at Unisys

Global Delivery Services (GDS) provides the service management and transformation capabilities that complement and enable Unisys Business Units (BUs) to deliver consistent, scalable, and results-oriented solutions to clients worldwide.

Why join GDS?

You will be part of a growing global team focused on modernizing service delivery with a value-driven approach. This role offers direct experience in managed services, commercial models, and the design of standardized and packaged (productized) solutions.

We will support your development through practical experiences in offerings, collaboration with multidisciplinary teams, and opportunities to increase your influence within and outside Unisys.

Your impact

Lead or contribute to the design of viable, multi-year managed service solutions.
Map client needs to standardized GDS offerings and coordinate the complete solution development.
Create cost inputs, architecture artifacts, and service design deliverables.
Collaborate with delivery, sales, and finance teams to ensure solution validation and approval.

Stakeholder Relationship

Have experience working with C-level stakeholders; currently the focus is on internal stakeholders, but it is expected to evolve towards external engagements.
Present solutions in presales environments and clearly communicate the value of proposals.
Analyze the client's current state, identify transformation levers, and define business-aligned roadmaps.

Demonstrate Value and Drive Innovation

Translate GDS capabilities into concrete client outcomes.
Identify gaps, risks, and differentiators during solution design.
Share client learnings with offering teams to continuously improve services.

Learn, Grow, and Contribute

Develop knowledge in all GDS areas (e.g., ITSM, SIAM, MIM, OCM, T&T, PMO).
Contribute to team development through reviews, artifact creation, and continuous improvement.

You will be successful in this role if you have:

Required Profile

ITIL 4 Foundation certification (mandatory)
University professional in systems engineering or related fields with a professional license.
Between 4 and 8 years of experience in service management AND presales.
Experience interacting with executive-level (C-Level) stakeholders; although currently working with internal interlocutors, evolution towards external environments is expected.
Knowledge in the design, cost modeling, and delivery of managed services in a service provider (MSP) environment, including the use of productized and standardized solution models.
High capacity for communication, business thinking, and a consultative approach.

Success Indicators