Presales Solutions Architect (Bilingual 100%)

What success looks like in this role:

About GDS at Unisys

Global Delivery Services (GDS) provides the service management and transformation capabilities that complement and enable Unisys Business Units (BUs) to deliver consistent, scalable, and results-oriented solutions to clients worldwide.

Why join GDS?

You will be part of a growing global team focused on modernizing service delivery with a value-driven approach. This role offers direct experience in managed services, commercial models, and the design of standardized and packaged (productized) solutions.

We will support your development through practical experiences in offerings, collaboration with multidisciplinary teams, and opportunities to increase your influence within and outside Unisys.

Your impact

• Lead or contribute to the design of viable, multi-year managed service solutions.
• Map client needs to standardized GDS offerings and coordinate the complete solution development.
• Create cost inputs, architecture artifacts, and service design deliverables.
• Collaborate with delivery, sales, and finance teams to ensure solution validation and approval.

Stakeholder Relationship

• Have experience working with C-level stakeholders; currently the focus is on internal stakeholders, but it is expected to evolve towards external engagements.
• Present solutions in presales environments and clearly communicate the value of proposals.
• Analyze the client's current state, identify transformation levers, and define business-aligned roadmaps.

Demonstrate Value and Drive Innovation

• Translate GDS capabilities into concrete client outcomes.
• Identify gaps, risks, and differentiators during solution design.
• Share client learnings with offering teams to continuously improve services.

Learn, Grow, and Contribute

• Develop knowledge in all GDS areas (e.g., ITSM, SIAM, MIM, OCM, T&T, PMO).
• Contribute to team development through reviews, artifact creation, and continuous improvement.

You will be successful in this role if you have:

Required Profile

• ITIL 4 Foundation certification (mandatory)
• University professional in systems engineering or related fields with a professional license.
• Between 4 and 8 years of experience in service management AND presales.
• Experience interacting with executive-level (C-Level) stakeholders; although currently working with internal interlocutors, evolution towards external environments is expected.
• Knowledge in the design, cost modeling, and delivery of managed services in a service provider (MSP) environment, including the use of productized and standardized solution models.
• High capacity for communication, business thinking, and a consultative approach.

Success Indicators

• Timely delivery of validated, high-quality solutions
• Clear communication of value in presales conversations
• Recognition as a reliable collaborator in internal and client environments
• Visible growth in technical, commercial, and consultative capabilities