Product Manager - Consent & User Preferences

8 Minutes ago • 3 Years + • Product Management

Job Summary

Job Description

SoundCloud is seeking a technically savvy Product Manager for Consent & User Preferences to refine its user consent and preferences strategy. This role involves leading the Consent Management Platform (CMP) and managing user preferences within apps, ensuring seamless implementation, continuous optimization, and compliance with global privacy rules. The ideal candidate will dive deep into technical details, understand privacy principles, and collaborate with Engineering, Legal, Product, and Marketing teams to enable data-driven initiatives with a privacy-by-design approach.
Must have:
  • Mastering Our Platforms: Be the expert for our CMP, crafting configurations, managing templates, running cookie scans, and designing our preference center.
  • Seamless Integration: Partner with web and app engineers for flawless CMP and preference settings integration, diagnosing and fixing issues.
  • Shaping User Control: Lead strategy for collecting, managing, and respecting user consent and preferences across all channels.
  • Staying Updated with Regs: Keep up with evolving privacy regulations (GDPR, CCPA, NIST), translating legal into technical solutions.
  • Your Privacy Expertise: Advise on privacy for new campaigns, product launches, embedding privacy-by-design.
  • Orchestrating Collaboration: Bridge Legal, Engineering, Marketing, and Product teams for unified consent and preference management.
  • Empowering Documentation: Craft clear documentation for CMP and app preference features, and train internal teams.
  • Analyzing the Mix: Monitor CMP performance, consent rates, and user engagement, generating insights.
  • Partnering Up: Maintain strong relationships with CMP vendors, staying updated on features and best practices.
  • Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
  • 3+ years experience managing and optimizing Consent Management Platforms and building/managing user preference centers.
  • Solid track record with privacy management and data compliance platforms.
  • Fluent in web tech (HTML, CSS, JavaScript) to pinpoint implementation issues.
  • Proven ability to troubleshoot and deliver solutions for CMP and in-app preference configurations.
  • Familiar with data processing regulations and best practices globally.
  • Understands global privacy regulations like GDPR, CCPA, and NIST.
  • Experience in an agile development environment.
  • Excellent communication, interpersonal, and analytical skills.
  • Experience with privacy-by-design principles and data governance.
Good to have:
  • Experience with OneTrust
  • Familiarity with Google Tag Manager
  • Familiarity with Tealium
  • Privacy certification (CIPP/E, CIPM)
Perks:
  • Extensive relocation support including allowances, one way flights, temporary accommodation and on-ground support on arrival.
  • Creativity and Wellness benefit (e.g., gym membership, photography course, book).
  • Employee Equity Plan.
  • Generous professional development allowance.
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually.
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children.
  • Various snacks, goodies, and 2 free lunches weekly when at the office.

Job Details

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

SoundCloud is looking for a a sharp, technically savvy Product Manager of Consent & User Preferences to fine-tune our user consent and preferences strategy. You'll be the maestro, leading the charge on our Consent Management Platform (CMP) and how users dial in their preferences directly within our apps. Think seamless implementation, continuous optimization, and rock-solid compliance with global privacy rules – all while keeping the work flow.

We are searching for someone who thrives on diving deep into technical details, gets privacy principles, and ensures collaboration with our Engineering, Legal, Product, and Marketing crews. You'll be key in enabling data-driven initiatives, always with privacy-by-design as your baseline.

Key Responsibilities:

  • Mastering Our Platforms: You'll be the go-to expert for our CMP, crafting configurations, managing templates, running cookie scans, and designing our preference center
  • Seamless Integration: Partner closely with our web and app engineers to ensure our CMP and preference settings are integrated flawlessly. You'll spot, diagnose, and fix any off-key implementations
  • Shaping User Control: Lead the strategy for how we collect, manage, and truly respect user consent and preferences across all our channels
  • Staying Updated with Regs: Keep a finger on the pulse of evolving privacy regulations like GDPR, CCPA, and NIST, translating legal requirements into smart, technical solutions
  • Your Privacy Expertise: Be our trusted advisor on privacy for new campaigns, product launches, or initiatives, embedding privacy-by-design from the first note
  • Orchestrating Collaboration: Be the bridge between Legal, Engineering (Web, App & Data), Marketing, and Product teams, ensuring we hit a unified, compliant rhythm for consent and preference management
  • Empowering Documentation: Craft clear documentation for CMP and app preference features, and help our internal teams get up to speed
  • Analyzing the Mix: Monitor CMP performance, consent rates, and how users engage with their preferences, generating insights to inform our business moves
  • Partnering Up: Keep the relationship strong with our CMP vendors, staying up to date with new features and best practices

Experience and Background:

  • A Bachelor's degree in Computer Science, Information Systems, or the equivalent hands-on experience that shows your chops.
  • 3+ years of experience managing and optimizing Consent Management Platforms and building/managing user preference centers within applications.
  • A solid track record with privacy management and data compliance platforms (bonus points if you've already spun OneTrust).
  • Fluent in web tech (HTML, CSS, JavaScript) – you can read code like a pro to pinpoint implementation issues.
  • Proven ability to troubleshoot and deliver solutions for CMP and in-app preference configurations in complex environments.
  • A privacy pro, familiar with data processing regulations and best practices globally.
  • Understands global privacy regulations like GDPR, CCPA, and NIST inside out.
  • Experience jamming in an agile development environment.
  • Excellent communication, interpersonal, and analytical skills – you can translate complex concepts for anyone.
  • Experience with privacy-by-design principles and data governance.
  • Familiarity with tag management systems (e.g., Google Tag Manager, Tealium).
  • Privacy certification (e.g., CIPP/E, CIPM) is a great bonus track.

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