Product Marketing Manager

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:  

The Diligent Market Intelligence Product Marketing Manager position is responsible for leading and owning our end to end go to market strategy, within a diverse global team. This person will manage our global strategy, positioning and messaging of Diligent Market Intelligence product suite. The role will shape our portfolio strategy, emphasize our digital influence and bring a voice to the customers of our organisation by influencing our product roadmap and marketing campaigns across a variety of channels both internally and externally.  

The Product Marketing Manager will assist in the development and enhancement of our data solutions for Shareholder Activism, Proxy Voting, Corporate Governance, Executive Compensation and Risk & Compliance Screening. This role will cover the advisory, engagement, stewardship and compliance markets and ensure our products meet the evolving needs of advisory, investor, financial services and corporate professionals. 

Key Responsibilities 

• Develop and Execute GTM Plans 
  • Create and manage the product marketing and go-to-market strategy for our Diligent Market Intelligence suite of data solutions. 
  • Work with Product and Commercial teams to define product direction and shape the roadmap. 

• Manage Pricing and Packaging 
  • Build and maintain pricing models, rate cards, discount structures, and bundles that support revenue goals. 
  • Coordinate with stakeholders to review and adjust pricing based on market feedback. 

• Gather and Share Competitive Insights 
  • Track market size, competitor actions, and industry trends to guide strategy. 
  • Produce battle cards and positioning materials that help Sales address competitive challenges. 

• Support Sales and Field Teams 
  • Partner with Sales to refine product positioning, identify upsell opportunities, and introduce practical enablement tools. 
  • Lead training sessions and develop collateral—tailored to each buyer persona—to help the team sell effectively. 

• Represent the Customer 
  • Advocate for end-users during product reviews and UX discussions with Client Marketing and UX teams. 
  • Organize and run user-committee meetings with Product Management to capture direct feedback. 

• Bridge Between Teams 
  • Translate Sales needs into clear product requirements, and turn product updates into straightforward messages for Commercial teams. 

 Required Experience/Skills  

• 3+ years of B2B SaaS product marketing experience 

• Ability to build relationships internally and work with key stakeholders and leaders in product management, sales and customer success to define and execute on product marketing strategy 

• Positive, energetic attitude and initiative, with strong work ethic 

• Strong interpersonal and project management skills 

• You will have a strong understanding of SaaS-based solutions with a concentration on data products, and product marketing best practices. 

• Working closely with the internal stakeholders, you are comfortable in a rapidly growing environment that demands a combination of product understanding, exceptional storytelling and positioning skills, and the ability to interface across multiple functions in the organization.  

• A proven track record of writing performance-driven product marketing plans that translate into measurable adoption results. 

• Experience in either governance, stewardship or KYC data space is desirable. 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}