Production Specialist I

Wolters Kluwer

Job Summary

The Production Specialist I is responsible for managing the entire production process for assigned STM journals, from copyediting and composition through print and online deliverables, with a strong focus on quality. This role involves coordinating content preparation, tracking distribution, and ensuring timely publication. The specialist acts as a key contact for internal and external customers and prepress vendors, monitoring schedules, page budgets, and quality. They also provide feedback and direction to vendors, working collaboratively with societies, editors, and internal staff to meet project deadlines.

Must Have

  • Manage and coordinate the preparation and tracking of all journal content for successful and timely distribution to print and online publication.
  • Responsible for the quality of all content deliverables, including online platform(s).
  • Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms.
  • Manage vendors' work with a focus on strict adherence to quality and schedule, escalating concerns as necessary with management.
  • Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors.
  • Manage prepress vendor’s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors, and performance issues to keep production process moving.
  • Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed.
  • Responsible for tracking receipt of and managing the processing and quality of ads. Manage advertising placement instructions.
  • Update high-level production reports and systems with status information.
  • Bachelor’s degree in liberal arts, Communication, English or a related discipline, or equivalent experience required.
  • Willingness to work night shifts.

Good to Have

  • 5 years of previous experience in the STM publishing industry.
  • Experience in leading a team of 5 to 8 members.
  • 1+ year copyediting scientific or health sciences journals or books.
  • Experience working within digital content delivery/content management platforms.
  • Strong organizational, communication, and follow-up skills.
  • Ability to prepare and conduct customer-facing business meetings with remote participants.

Perks & Benefits

  • Night shift allowance as per industry standards.
  • Well-being benefits (tools, programs, and resources).
  • Caring and inclusive culture.

Job Description

About the Role:

Overview

The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects.

Essential Duties and Responsibilities:

  • Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication.
  • Responsible for the quality of all content deliverables, including online platform(s).
  • Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms.
  • Manage vendors' work with a focus on strict adherence to quality and schedule, escalating concerns as necessary with management.
  • Assist others with training Q&A and provide sample training materials as needed.
  • Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors.
  • Manage prepress vendor’s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors, and performance issues to keep production process moving.
  • Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed.
  • Responsible for tracking receipt of and managing the processing and quality of ads. Manage advertising placement instructions.
  • Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible.

Job Qualifications

Education: Bachelor’s degree in liberal arts, Communication, English or a related discipline, or equivalent experience required.

Experience:

  • 5 years of previous experience in the STM publishing industry preferred
  • Should have experience in leading a team of 5 to 8 members
  • 1+ year copyediting scientific or health sciences journals or books preferred
  • Experience working within digital content delivery/content management platforms
  • Strong organizational, communication, and follow-up skills
  • Ability to prepare and conduct customer-facing business meetings with remote participants
  • MS Office Suite, Adobe, and XML

Night Shift:

The selected candidate must be willing to work night shifts and will be eligible for a night shift allowance as per industry standards.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.

In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.

Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR

Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

7 Skills Required For This Role

Ms Office Problem Solving Talent Acquisition Game Texts Composition Xml Principle

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