Professional Development Operations Coordinator

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 6 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.

About the Role

We are seeking a highly organized and detail-oriented PD Operations Coordinator to support our Customer Education team. In this role, you will oversee the scheduling, communications, and operational logistics for both virtual and in-person professional learning experiences. You’ll ensure seamless coordination with school partners, internal stakeholders, and facilitators, helping to deliver outstanding experiences for educators nationwide.

Key Responsibilities

• Manage and maintain our established scheduling system to ensure professional development sessions are accurately planned and executed.
• Serve as the primary point of contact for scheduling communication with school partners, facilitators, and internal teams.
• Oversee and coordinate a team of contracted facilitators responsible for delivering high-quality professional development sessions.
• Manage the Professional Development team inbox to ensure timely, professional responses to partner and facilitator inquiries.
• Handle rescheduling requests with professionalism and efficiency, balancing competing priorities while maintaining strong relationships.
• Track and manage key partner and session data within Salesforce, ensuring data accuracy and consistency.
• Support event management for in-person and virtual PD experiences, including logistics coordination, facilitator support, and partner communication.
• Oversee ordering and distribution of swag and materials for school partners and participants.
• Collaborate cross-functionally to anticipate scheduling and event needs, troubleshoot issues, and ensure smooth execution.
• Provide proactive updates to stakeholders and maintain clear communication throughout the scheduling and event process.

Qualifications & Skills

• Exceptional organizational skills with a proven ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy in all aspects of scheduling, data management, and communications.
• Excellent interpersonal and written communication skills; able to navigate complex situations with tact and ease.
• Experience with scheduling tools, email management, and CRM systems (Salesforce experience preferred).
• A proactive problem solver who thrives in dynamic, fast-growth environments.
• Previous experience at an EdTech company managing Professional Development logistics.
• Prior experience in education, professional development, or event management is a plus, but not required.

Application Notice:

Notice: Priority Deadline and Review Start Date

Please note that applications for this position will be accepted until 11/9/25 - applications received after this date will be reviewed on an intermittent basis. While we encourage early submissions, all applications received by the priority deadline will receive equal consideration. Thank you for your interest, and we look forward to reviewing your application.

Why Join Us?

• Work on cutting-edge AI technology that directly impacts educators and students.
• Join a mission-driven team passionate about making education more efficient and equitable.
• Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.
• Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.
• Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.
• Every employee is offered generous stock options, vested over 4 years.
• Plus a 401k match & monthly wellness stipend

Our Values:

• Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.
• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.
• Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.
• Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.
• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.
• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.
• Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.