Program/Project Management Director

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly organized, strategic, and collaborative Strategic Programs Manager to join our Go-To-Market (GTM) Operations team. This role is critical to helping align cross-functional teams to leadership priorities, drive complex programs forward, and improve operational effectiveness across our GTM organization.

You will work closely with senior leaders and stakeholders across multiple business units, ensuring clear visibility into program progress, driving business process improvements, and enabling our teams to operate more efficiently and effectively.

Key Responsibilities

• Implement programs that align the organization with leadership’s strategic vision and top priorities.
• Serve as a change agent, communicating and institutionalizing business process improvements across teams.
• Lead and manage cross-functional initiatives and programs by building project plans, tracking timelines, and proactively removing roadblocks.
• Organize and lead recurring meetings with key stakeholders to review program statuses, discuss action items, and ensure accountability on deliverables.
• Develop clear and compelling content for leadership updates, team meetings, and program reviews—including presentations, reports, and dashboards.
• Own and evolve content and knowledge management strategies to ensure team members can easily access the documentation, tools, and resources they need.
• Design and implement reporting and analytics that provide visibility into program performance, GTM effectiveness, and early indicators of risk or gaps.
• Leverage understanding of sales best practices to recommend improvements across GTM workflows and execution.
• Maintain strong stakeholder relationships by acting as a trusted advisor and removing friction from cross-functional collaboration.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $177,600 to $257,600.