QA Lead Specialist

Synechron is seeking an experienced QA Lead Specialist to oversee and execute comprehensive quality assurance activities across complex development projects. The successful candidate will ensure the delivery of high-quality software solutions by developing testing strategies, leading testing teams, and collaborating closely with stakeholders. This role plays a vital part in maintaining product excellence, reducing risks, and supporting the organization’s overall delivery objectives.

Must Have

• Oversee and execute comprehensive quality assurance activities across complex development projects.
• Develop testing strategies, lead testing teams, and collaborate closely with stakeholders.
• Ensure the delivery of high-quality software solutions.
• Experience with QA automation tools such as Selenium, JUnit, TestNG, UFT, or similar.
• Knowledge of test management and defect tracking systems (e.g., JIRA, Quality Center).
• Proficiency in scripting languages for automation (e.g., Java, Python, JavaScript).
• Familiarity with continuous integration tools and pipelines (e.g., Jenkins, Maven, Git).
• Strong understanding of manual and automated testing methodologies.
• Lead and coordinate QA activities for multiple projects.
• Develop comprehensive test plans, test cases, and test scripts based on project requirements.
• Manage and mentor QA team members.
• Oversee manual, automated, regression, performance, and security testing activities.
• Collaborate with developers, business analysts, and project managers.
• Establish and monitor testing metrics to assess product quality and testing effectiveness.
• Support defect tracking, reporting, and root cause analysis.
• Ensure all testing deliverables meet quality standards and project timelines.
• 5+ years of experience in software quality assurance, with a focus on automation and lead roles.
• Proven track record managing QA teams and delivering large-scale enterprise projects.
• Experience in implementing test strategies from requirements to production.
• Competency in SQL to validate data integrity and perform backend testing.
• Knowledge of Agile, Scrum, and DevOps principles and practices.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

Good to Have

• Experience with performance testing tools (e.g., LoadRunner, JMeter).
• Knowledge of API testing tools (e.g., Postman, SoapUI).
• Familiarity with cloud testing environments (AWS, Azure).
• Experience with mobile testing tools and frameworks.
• Ability to write complex automation scripts to enhance testing efficiency.
• Exposure to financial services, banking, or fintech domains is advantageous.
• Certifications such as ISTQB or CSTB are desirable.

Job Summary

Synechron is seeking an experienced QA Lead Specialist to oversee and execute comprehensive quality assurance activities across complex development projects. The successful candidate will ensure the delivery of high-quality software solutions by developing testing strategies, leading testing teams, and collaborating closely with stakeholders. This role plays a vital part in maintaining product excellence, reducing risks, and supporting the organization’s overall delivery objectives.

Software Requirements

Required Skills:

• Experience with QA automation tools such as Selenium, JUnit, TestNG, UFT, or similar
• Knowledge of test management and defect tracking systems (e.g., JIRA, Quality Center)
• Proficiency in scripting languages for automation (e.g., Java, Python, JavaScript)
• Familiarity with continuous integration tools and pipelines (e.g., Jenkins, Maven, Git)
• Strong understanding of manual and automated testing methodologies

Preferred Skills:

• Experience with performance testing tools (e.g., LoadRunner, JMeter)
• Knowledge of API testing tools (e.g., Postman, SoapUI)
• Familiarity with cloud testing environments (AWS, Azure)
• Experience with mobile testing tools and frameworks

Overall Responsibilities

• Lead and coordinate QA activities for multiple projects, ensuring testing aligns with organizational standards and best practices
• Develop comprehensive test plans, test cases, and test scripts based on project requirements
• Manage and mentor QA team members, fostering continuous improvement and best practice adoption
• Oversee manual, automated, regression, performance, and security testing activities
• Collaborate with developers, business analysts, and project managers to identify quality issues early and ensure timely resolutions
• Establish and monitor testing metrics to assess product quality and testing effectiveness
• Support defect tracking, reporting, and root cause analysis to facilitate quality improvements
• Ensure all testing deliverables meet quality standards and project timelines
• Stay updated on quality trends, tools, and technologies, continuously enhancing testing practices

Technical Skills (By Category)

Testing Tools & Frameworks:

• Essential: Selenium, JUnit, TestNG, UFT, or equivalent automation tools
• Preferred: Performance testing tools (JMeter, LoadRunner), API testing tools (Postman, SoapUI)

Programming & Scripting Languages:

• Essential: Java, Python, JavaScript, or similar scripting languages for automation
• Preferred: Ability to write complex automation scripts to enhance testing efficiency

Development & CI/CD:

• Familiarity with CI tools like Jenkins, Maven, Git for test automation integration
• Experience with version control and build management

Databases & Data Management:

• Competency in SQL to validate data integrity and perform backend testing

Methodologies:

• Knowledge of Agile, Scrum, and DevOps principles and practices

Security & Performance:

• Basic understanding of security testing, performance testing, and tuning practices

Experience Requirements

• 5+ years of experience in software quality assurance, with a focus on automation and lead roles
• Proven track record managing QA teams and delivering large-scale enterprise projects
• Experience in implementing test strategies from requirements to production
• Exposure to financial services, banking, or fintech domains is advantageous
• Demonstrated ability to improve testing processes and increase automation coverage

Day-to-Day Activities

• Develop and review detailed test plans, cases, and scripts based on project specifications
• Lead testing efforts across multiple projects, ensuring adherence to schedules and quality standards
• Coordinate with development teams to troubleshoot issues and verify fixes
• Manage defect lifecycle, ensuring transparent communication and timely resolution
• Mentor junior QA team members, promoting best practices in testing and automation
• Conduct regular test reviews, retrospectives, and process improvement initiatives
• Collaborate with project managers and stakeholders to report on testing progress and quality metrics
• Stay current on new tools, techniques, and industry standards to continuously elevate testing capabilities

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
• Certifications such as ISTQB or CSTB are desirable
• Extensive hands-on QA experience, with a focus on automation and enterprise-level testing

Professional Competencies

• Strong analytical and problem-solving aptitude to identify root causes of quality issues
• Excellent communication skills for clear reporting and stakeholder interaction
• Leadership qualities to guide and motivate testing teams
• Ability to adapt quickly, manage multiple priorities, and thrive in dynamic environments
• Innovative mindset to incorporate new testing trends and technologies
• High attention to detail with a focus on delivering defect-free solutions

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Sustainability and Health Safety Commitment

At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.