Receptionist/Office Manager

As our Receptionist/Office Manager in Barcelona, you will be the face of Red Points, responsible for maintaining common spaces and managing the busy front desk. Your day-to-day tasks include presenting a professional image, managing office facilities, handling workplace queries, collaborating on events, stocking kitchens, operating the telephone switchboard, overseeing meeting rooms, supporting the People team with Health and Safety, and managing incoming/outgoing post. This is a full-time, in-office position.

Must Have

• Present a professional, efficient and friendly image
• Manage office facilities and arrange necessary repairs
• Be the point of contact for all workplace-related queries
• Collaborate in the planning and organisation of events and afterworks
• Keep all 3 kitchens stocked with groceries and supplies
• Operate telephone switchboard to manage incoming calls
• Oversee booking and supervision of meeting rooms
• Support People team with Health and Safety within the office
• Manage all incoming and outgoing post
• Minimum 2 year experience in a similar role
• Excellent manner and interpersonal skills in English & Spanish
• Professional appearance, and friendly and welcoming manner
• Confident in dealing with clients and colleagues at all levels
• Ability to work efficiently and effectively to complete tasks
• Ability to prioritise and manage multiple tasks and matters

Good to Have

• Proactive
• Hands on
• Impeccable at giving service to internal clients
• Focused on results
• Self motivated and passionate

Perks & Benefits

• A friendly, diverse, and international team
• Top-notch Private Health Insurance, fully covered by the company
• 23 working days of holidays per year, plus local public holidays
• Indefinite Contract
• Reduced working hours on Fridays and every weekday during August
• Tax relief/ 'Retribución Flexible'
• Discount with DIR gyms
• Referral policy with a very sweet Bonus scheme
• Fresh fruit, and a huge variety of different kinds of milk, coffee, tea, and cereals at the office
• Monthly after works and internal events with guest speakers

Company Description

Red Points protects brands and content in the digital environment.

Red Points is the most widely used solution to recover digital revenue.

Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs.

With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution.

Be part of the change: join us on our mission to make the Internet a safer place!

Job Description

As our Receptionist/Office Manager in Barcelona, you will be the face of Red Points and in charge of keeping our common spaces in the best condition possible while attending our busy front desk. Your day to day will include:

• Being the face of Red Points. Present a professional, efficient and friendly image while maintaining a level of confidentiality, both internally and externally when dealing with clients/visitors
• Manage office facilities: maintain the office conditions and arrange necessary repairs contacting suppliers when needed
• Be the point of contact for all workplace-related queries including maintenance, post, supplies, stationery, and equipment, liaising with the landlord, cleaners, and suppliers & managing incoming invoices. Including queries from our team.
• Collaborate in the planning and organisation of our events and afterworks
• Keep all our 3 kitchens stocked with groceries, supplies and everything our team needs to focus on their tasks
• Operate our telephone switchboard to manage and screen all incoming calls in a professional, efficient and courteous manner
• Oversee the booking and supervision of meeting rooms and meeting related requests; ensure meeting spaces are kept to a high level of cleanliness at all times and arrange set up as required
• Support your People team in Spain with the Health and Safety within the office, ensuring all is taken care of and there is appropriate fire marshall, health and safety officers trained on each floors
• Manage all incoming and outgoing post; co-ordinate bookings for courier

This position is based in our office and will work on a full time schedule: 9 to 18h Monday to Thursday and Fridays until 15.30h.

Qualifications

• Minimum 2 year experience in a similar role: receptionist, office assistant, office manager, facilities coordinator…
• Excellent manner and interpersonal skills; both in English & Spanish
• Professional appearance, and friendly and welcoming manner
• Confident in dealing with clients and colleagues at all levels
• Ability to work efficiently and effectively to complete tasks
• Ability to prioritise and manage multiple tasks and matters

Our ideal candidate is:

• Proactive
• Hands on
• Impecable at giving service to your internal clients
• Focused on results
• Self motivated and passionate

Additional Information

What we offer

• A friendly, diverse, and international team
• You’ll have top-notch Private Health Insurance, fully covered by the company.
• 23 working days of holidays per year, plus the local public holidays.
• Indefinite Contract
• Fridays we have reduced working hours. And every weekday during August.
• Tax relief/ ¨Retribución Flexible¨ will also be available for you.
• We offer a discount with the amazing DIR gyms!
• We have a Referral policy with a very sweet Bonus scheme.
• At the office, we offer fresh fruit, and a huge variety of different kinds of milk, coffee, thé, and cereals.
• We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!

We are an equal-opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

If you think this is the right move for you and you match the description, just apply! We'll get in touch with you!