Enforcement Specialist

Company Description

What's Red Points all about?

Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs. With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution.

Be part of the change: join us on our mission to make the Internet a safer place!

Job Description

We're hiring a dedicated Enforcement Specialist to join our operational team focused on detecting and removing counterfeit products and IP infringements online. This is a fantastic entry-level opportunity to become an expert in Brand Protection within a fast-moving, high-impact environment. Success here means directly contributing to revenue recovery for major brands.

The day-to-day focuses on execution and measurable output:

• Infringement Actioning: Execute enforcement tasks (detection, verification, reporting, takedown requests) across various digital channels with high accuracy.
• Data Integrity: Accurately document all enforcement activities and findings using internal tools.
• Process Adherence: Strictly follow established protocols and escalation paths for complex cases.
• Performance Measurement: Consistently meet and strive to exceed established Key Performance Indicators (KPIs) related to volume, quality, and efficiency of enforcement actions.

Qualifications

Essential Qualifications

• Language: High proficiency in English (written and verbal).
• Soft Skills: Strong team player with excellent interpersonal skills.
• Analytical Rigor: Meticulous attention to detail and strong logical problem-solving abilities.
• Drive: Demonstrated Customer Orientation (commitment to client success) and efficient planning/organizational skills.
• Interest: A keen interest in Intellectual Property (IP).

Highly Desirable Background

• Educational Background: A degree or formal training in Criminology or Law is highly preferred.
• IP Knowledge: Foundational knowledge of Intellectual Property rights.
• Experience (Bonus): Prior exposure to Brand Protection, data handling, or report generation.

Additional Information

What we offer

• A friendly, diverse, and international team
• You’ll have top-notch Private Health Insurance, fully covered by the company.
• 23 working days of holidays per year, plus the local public holidays.
• Indefinite Contract
• Fridays we have reduced working hours. And every weekday during August.
• Tax relief/ ¨Retribución Flexible¨ will also be available for you.
• We offer a discount with the amazing DIR gyms!
• We have a Referral policy with a very sweet Bonus scheme.
• We have a hybrid model, with a flexible start time.
• At the office, we offer fresh fruit, and a huge variety of different kinds of milk, coffee, thé, and cereals.
• We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!

We are an equal-opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

If you think this is the right move for you and you match the description, just apply! We'll get in touch with you!