Regional Revenue Operations Partner

The Regional Revenue Operations Partner acts as the link between global strategy and regional execution, translating global initiatives into measurable impact. This role involves influencing forecasting, segmentation, enablement, and go-to-market motions across Sales, Marketing, Partners, and Customer Experience. The partner advises regional leaders, ensures successful implementation of global frameworks, identifies gaps, and provides insights to shape pipeline generation, performance management, partner engagement, and customer success outcomes.

Must Have

• Run the full regional operating rhythm in alignment with global cadence
• Apply global segmentation, territory models, and coverage frameworks
• Support Regional Leaders in aligning organizational structures with global coverage principles
• Drive accountability to global performance metrics
• Reinforce adoption of global frameworks and methodologies across Sales, Partners, and Customer Success
• Support execution of global enablement programs and workshops in-region
• Ensure new hires complete global onboarding programs
• Validate that managers are coaching teams consistently against global standards
• Ensure SDRs follow global inbound qualification and routing rules
• Apply global account targeting tiers to outbound prospecting
• Monitor SDR productivity and escalation of gaps into the CoE
• Support Field Marketing with data to activate global campaign and event playbooks
• Ensure SDRs and AEs execute follow-up cadences and partner-sourced opportunities are logged accurately in Salesforce
• Track pipeline attribution consistently across direct, partner-influenced, and partner-sourced pipeline
• Ensure adherence to global workflows across opportunity stages, renewals, partner routing, and cross-functional processes
• Monitor adoption and impact of core GTM tools including Salesforce, Clari, Salesloft, Seismic, Totango, and Gong
• Flag recurring data quality issues and partner with the Ops CoE to address them
• Provide regional feedback on workflow friction and system gaps
• Deliver regional forecasts and QBR submissions using global templates
• Use global dashboards to coach regional leaders and GTM managers
• Surface insights back to the CoE on competitive trends, customer and partner overlap, and local adoption patterns
• Partner with Field Marketing to ensure global playbooks are executed in-region
• Support Partner Development Managers by ensuring partner-sourced and influenced pipeline is tracked
• Ensure Sales Engineering activity is captured in systems and SE capacity usage is visible
• Ensure Customer Success data on health, adoption, and NRR flows into global dashboards
• Collaborate with Professional Services as the scope of engagement continues to evolve

Good to Have

• Experience working in a global operating model or matrixed environment
• Background in Sales Development, Field Marketing, Channel programs, or Customer Success operations
• Familiarity with Clari, Salesloft, Seismic, Totango, Gong, or similar GTM systems
• Experience driving adoption of global frameworks across multiple regions

Perks & Benefits

• Flexible working policy supporting work-life balance
• Required in-office presence on Tuesdays & Thursdays for collaboration
• Join a rapidly evolving, industry-leading SaaS company
• Take on meaningful, high-impact challenges leveraging cutting-edge technologies
• Own career path with internal development framework
• Expand skill set and earn certifications with unlimited access to LinkedIn Learning and interactive Microsoft courses & training
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture
• Enjoy flexible work hours
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events
• Inclusive environment where unique perspectives are encouraged
• Market leading salary determined through a fair and consistent process
• Annual performance-based bonus
• Enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
• Pension contribution matching (up to 6%)
• BUPA private medical insurance & a Simplyhealth cash plan
• Group life cover, including life insurance, income protection, and critical illness protection
• Top-tier flexible time off policy (25 days annual leave and flexibility for additional time off)
• Multiple company wellness days each year to prioritize mental health and well-being
• Access to RethinkCare, a global behavioral health platform

Sales - London, United Kingdom - Full Time

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

Being a Regional RevOps Operations Partner at iManage Means…

You are the connective tissue between global strategy and regional execution. You will translate the work of our Global Revenue Operations Center of Excellence into meaningful, measurable impact within your region. This role gives you a front-row seat to how a world-class revenue engine operates. You will influence how we forecast, segment, enable, partner, and activate go-to-market motions across Sales, Marketing, Partners, and Customer Experience.

You’ll serve as a trusted advisor to Regional Leaders and a strategic partner to cross-functional teams, ensuring that global frameworks land successfully in-region, gaps are surfaced quickly, and insights flow back into the organization. Your work will directly shape pipeline generation, performance management, partner engagement, and customer success outcomes.

iM Responsible For…

Strategy and Operating Rhythm

• Running the full regional operating rhythm in alignment with global cadence, including forecast calls, pipeline reviews, QBRs, customer retention, and health reviews.
• Applying global segmentation, territory models, and coverage frameworks across direct, partner, and customer success motions.
• Supporting Regional Leaders in aligning organizational structures with global coverage principles.
• Driving accountability to global performance metrics including pipeline coverage, win rates, NRR, partner-sourced ARR, and product performance.

Enablement

• Reinforcing adoption of global frameworks and methodologies across Sales, Partners, and Customer Success.
• Supporting execution of global enablement programs and workshops in-region.
• Ensuring new hires complete global onboarding programs.
• Validating that managers are coaching teams consistently against global standards.
• Providing feedback to the Enablement CoE on where content or training needs localization.

Sales Development

• Ensuring SDRs follow global inbound qualification and routing rules for direct and partner-sourced leads.
• Applying global account targeting tiers to outbound prospecting.
• Monitoring SDR productivity and escalation of gaps into the CoE

Pipeline Programs

• Supporting Field Marketing with data so they can activate global campaign and event playbooks in-region.
• Ensuring SDRs and AEs execute follow-up cadences and partner-sourced opportunities are logged accurately in Salesforce.
• Tracking pipeline attribution consistently across direct, partner-influenced, and partner-sourced pipeline.

Operations and Systems

• Ensuring adherence to global workflows across opportunity stages, renewals, partner routing, and cross-functional processes.
• Monitoring adoption and impact of core GTM tools including Salesforce, Clari, Salesloft, Seismic, Totango, and Gong.
• Flagging recurring data quality issues and partnering with the Ops CoE to address them.
• Providing regional feedback on workflow friction and system gaps.

Reporting and Insights

• Delivering regional forecasts and QBR submissions using global templates, inclusive of direct and partner KPIs.
• Using global dashboards to coach regional leaders and GTM managers.
• Surfacing insights back to the CoE on competitive trends, customer and partner overlap, and local adoption patterns.

Cross-Functional Ways of Working

• Partnering with Field Marketing to ensure global playbooks are executed in-region and pipeline attribution is captured.
• Supporting Partner Development Managers by ensuring partner-sourced and influenced pipeline is tracked and joint account planning frameworks are followed.
• Ensuring Sales Engineering activity is captured in systems and SE capacity usage is visible.
• Ensuring Customer Success data on health, adoption, and NRR flows into global dashboards and success playbooks are applied consistently.
• Collaborating with Professional Services as the scope of engagement continues to evolve.

iM Qualified Because I Have…

• Experience in Revenue Operations, Sales Operations, or a similar GTM strategy role.
• Strong understanding of B2B SaaS operating rhythms and metrics.
• Experience working with Sales, Marketing, Partners, and Customer Success teams.
• Hands-on experience with Salesforce and other core GTM tools.
• Ability to influence leaders and drive accountability across teams.
• Strong analytical and problem-solving skills with a bias for action.
• Clear communication skills and the ability to translate complexity into actionable insights.

Bonus Points If I Have...

• Experience working in a global operating model or matrixed environment.
• Background in Sales Development, Field Marketing, Channel programs, or Customer Success operations.
• Familiarity with Clari, Salesloft, Seismic, Totango, Gong, or similar GTM systems.
• Experience driving adoption of global frameworks across multiple regions.

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By...

• Creating an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective, not just by fitting in.
• Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks.
• Rewarding me with an annual performance-based bonus.
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
• Matching my pension contribution (up to 6%)
• Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs.
• Providing Group life cover, including life insurance, income protection, and critical illness protection.
• Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

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