Regional Workplace Lead

About the Role:

We are seeking an experienced and dynamic Regional Workplace Lead for our Pune office. This role is crucial in ensuring a safe, efficient, and comfortable work place environment for all employees. The ideal candidate will be a strong professional with a proven track record in facilities management, project coordination, and stakeholder collaboration.

Key Responsibilities:

• Facilities Operations & Maintenance:
• Oversee all aspects of workplace operations, including routine maintenance, repairs, and physical site security.
• Manage and coordinate extended vendor teams, ensuring high standards of service.
• Conduct regular office inspections to proactively address operational and maintenance needs.
• Ensure office cleanliness and a positive overall employee experience through effective vendor coordination and team delegation.
• Promptly respond to and resolve facility-related emergencies and issues.
• Maintain accurate records of facility assets, maintenance schedules, and inspections.
• Compliance, Safety & Security:
• Implement and enforce workplace policies and procedures to ensure adherence to safety and regulatory standards.
• Guarantee a safe, clean, and comfortable work environment for all employees.
• Manage all safety, security, and badging-related programs.
• Budget & Financial Management:
• Develop and manage the annual workplace budget, meticulously tracking expenses.
• Identify and implement cost-saving opportunities.
• Ensure all programs and workplace operations remain within the approved annual budget.
• Project & System Coordination:
• Coordinate and supervise workplace-related projects, including moves, adds, and changes (prior move experience highly desirable).
• Oversee the services ticket system to ensure operational effectiveness and accurate reporting.
• Collaboration & Stakeholder Support:
• Collaborate effectively with various internal departments (HR, IT, Compliance, Logistics, Business Units) to understand and meet their facility requirements.
• Foster strong cross-collaboration with key internal and external stakeholders and business partners.
• Provide support to the India Head of Workplace Services on various projects and regional requirements.
• Space Planning & Employee Satisfaction:
• Manage space planning, including seating rearrangements, on an as-needed basis.
• Strive for high employee satisfaction with their work environment, particularly concerning office operations and maintenance.

Required Qualifications:

• Experience:
• Graduate with 10+ years of comprehensive work experience in workplace operations.
• Proven experience in creating and operating within budget guidelines.
• Leadership & Teamwork:
• Strong leadership and teamwork skills with a demonstrated ability to collaborate effectively.
• Highly adaptable, comfortable with change and ambiguity, and capable of quickly mobilizing teams and resources.
• Excellent organizational, interpersonal, and supervisory skills.
• Operational Aptitude:
• Strong aptitude for managing schedules related to projects, facilities operations, technology, furniture, fixtures, and equipments
• Availability & Responsibility:
• Responsible for managing and addressing facility services to ensure uptime and resolve breakdowns, even outside of regular work hours, on weekends, and holidays.
• Flexible hours to meet the demands of a growing workforce.
• Work Habits:
• Possess strong work habits and excellent time management abilities.