Relationship Manager, Southern US

23 Minutes ago • 5-8 Years
Sales

Job Description

As the Relationship Manager reporting to the AVP of Account Management, you’ll play a critical role in building and maintaining effective long-term relationships, driving customer satisfaction, and increasing revenue across key accounts within the Southern US region. You’ll thrive in this position if you’re strategic, client-focused, and highly collaborative, have a global mindset, and bring a passion for relationship development, customer success, and business growth to a fast-paced, high-impact environment. Key responsibilities include developing relationships with senior-level decision makers, achieving revenue targets, facilitating client meetings, proactively reaching out to accounts to prevent retention risks, providing information on products and services, and responding to escalated customer issues.
Good To Have:
  • Advanced degree such as an MBA preferred
Must Have:
  • Develop effective relationships with key senior-level decision makers and influencers
  • Achieve revenue targets by increasing revenue spend per account
  • Facilitate client meetings presenting all available information
  • Proactively reach out to accounts to ensure no retention risks/losses
  • Provide information about the organization’s products and services
  • Respond to escalated customer issues
  • Bachelor’s degree or equivalent practical experience
  • 5-8+ years of experience in capital markets and/or fintech
  • Proficiency in tools or platforms such as Excel, Salesforce, ZoomInfo
Perks:
  • 401(k) program with 6% employer match
  • Employee Stock Purchase Program with 15% discount
  • Student loan repayment program up to $10k
  • Company paid life and disability plans
  • Generous paid time off
  • Comprehensive medical, dental and vision coverage
  • Health spending account with employer contribution
  • Paid flex days to support mental wellbeing
  • Gym membership discounts
  • Hybrid home/office schedule (for most positions)
  • Paid parental leave
  • Fertility benefits
  • Paid bereavement leave
  • Company gift matching program
  • Employee resource groups
  • Paid volunteer days
  • Education Assistance Program
  • Robust job skills training
  • Professional development opportunities

Add these skills to join the top 1% applicants for this job

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As the Relationship Manager reporting to the AVP of Account Management, you’ll play a critical role in building and maintaining effective long-term relationships, driving customer satisfaction, and increasing revenue across key accounts within the Southern US region.

You’ll thrive in this position if you’re strategic, client-focused, and highly collaborative, have a global mindset, and bring a passion for relationship development, customer success, and business growth to a fast-paced, high-impact environment.

Key Responsibilities:

  • Develops effective relationships with key senior-level decision makers and influencers at an assigned group of customer accounts that typically includes a limited number of strategic customers.
  • Achieves revenue targets by increasing revenue spend per account.
  • Facilitates client meetings presenting all available information.
  • Proactively reaches out to accounts to ensure there are no retention risks/losses.
  • Provides information about the organization’s products and services by raising their profile with customers through face-to-face presentations and phone conversations.
  • Responds to escalated customer issues.
  • Employees in this role are eligible for a Sales Commission Plan

Required Qualifications:

  • Bachelor’s degree in [relevant field] or equivalent practical experience
  • Advanced degree such as an MBA preferred.
  • 5-8+ years of experience in capital markets and/or fintech.
  • Clear communicator with experience in collaborative, matrixed environments.
  • Proficiency in tools or platforms such as Excel, Salesforce, ZoomInfo, etc.

This position will be located in Dallas, TX and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

  • Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
  • Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
  • Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
  • Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
  • Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page

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