Sales Account Manager - Downdetector Vertical Hunter
Job Summary
Job Description
Ookla is a global leader in connectivity intelligence, utilizing expertise from Speedtest, Downdetector, RootMetrics, and Ekahau to provide network insights. They are seeking a Sales Account Manager to drive customer engagement and sales for their Downdetector Vertical. The role involves identifying, qualifying, and closing new enterprise customers, acting as the primary point of contact for new product onboarding, demonstrating product offerings, and building relationships with clients. The ideal candidate will have extensive experience in technical sales, a business background for executive-level engagement, and a technical background for interacting with customer technical contacts. This is an independent contributor role.
Must have:
- Extensive enterprise sales/business development experience
- Strong IT/Service Observability domain experience
- Hunter self-starter mentality
- Ability to travel domestically
- Strong verbal and written communication skills
- Strategic account planning and execution
- Experience with SFDC
- Negotiation of sales contracts
- Ability to manage multiple priorities
Good to have:
- MEDDPICC or consultive/solution selling experience
- Experience in Finance/Banking, Gaming, or Large Enterprise verticals
Perks:
- 401(k) matching
- Unlimited PTO
- Employee Stock Purchase Plan options
- Health/dental/vision insurance coverage
- Wellness benefits (Calm app, gym reimbursement, ERG groups)
- Employee Assistance Programs (EAP)
- Fertility options
- Pregnancy support
- Pet insurance
- Enhanced parental leave
- Disability coverage
3 skills required
Job Details
Description
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, Speedtest Powered Solutions and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
The ideal candidate will have extensive experience in technical sales, they will possess a business background that enables them to drive customer engagement at the executive level, and they will have a technical background that enables them to easily communicate the details of our product offerings while interacting with the technical contacts of our customers. This will be an independent contributor role.
Expectations for Success
- Hunter Role - extensive experience in identifying, qualifying and closing new customers within the Enterprise Vertical
- Ookla product focus: Downdetector
- Responsible for sales activities with new prospects
- Act as client’s primary point for onboarding new products and services
- Demonstrate product offerings and value propositions to customers via web or in-person meetings
- Actively develop and grow relationships across your customer’s business and technical organizations
- Educate and support our clients to ensure optimum utilization of our product suite
- Provide sales support to a customer base that consists mostly of seasoned technical, engineers, marketing, legal and or procurement staff
- Engage with Director and Senior executives in support of their business needs
- Partner internally with the technical account management team and sales directors to periodically review account health and identify opportunities for future growth within your accounts
- Champion and advocate for customer requirements within Ookla by being the customer’s voice internally
- Continually develop your own knowledge and application of new technologies to support and enable growth of our customers
Requirements:
The heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.
The heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.
- Hunter self-starter Role - extensive experience in Enterprise verticals namely Finance/Banking, and/or Gaming, and/or Large Enterprise and other non-telco verticals
- Strong experience in the IT/Service Observability domain/SOC/NOC or related
- MEDDPICC experience or consultive/solution selling experience preferred
- At least 5 years’ experience in a B2B Sales/Business Development role in the IT industry
- Ability to travel domestically to support client engagements, conferences and other
- Strong verbal and written communications skills, able to effectively communicate across all levels of internal and client organizations within diverse global markets
- Strategic account planning and execution skills
- Experience working in SFDC
- Responsible, able to manage time effectively and work efficiently, both with and without direct supervision
- Experience with negotiation of sales contracts with a consultative sales approach
- Ability to manage multiple competing priorities
Benefits
We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):
- 401(k) matching
- Unlimited PTO
- Employee Stock Purchase Plan options
- Health/dental/vision insurance coverage
- Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
- Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
- Fertility options
- Pregnancy support
- Pet insurance
- Enhanced parental leave
- Disability coverage
As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. Some roles may include a target bonus or sales commission plan based on level of role. The base pay for this position ranges from $75,000/year up to $150,000/year in base salary.
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.
Ookla is a division of Ziff Davis.
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