Sales Development Representative
Udemy
Job Summary
Udemy is seeking a Sales Development Representative (SDR) to join their team in Dublin, Ireland. This hybrid role involves handling inbound inquiries for Udemy Business, conducting discovery conversations with potential customers, and identifying how Udemy's platform can assist businesses. The SDR will act as a brand ambassador, maintain high activity levels through various communication channels, and schedule product demonstrations for Account Executives. The ideal candidate is an active listener, determined, collaborative, and eager to help expand into new markets.
Must Have
- Understand and convey the Udemy Business mission, value proposition, and product
- Become a brand ambassador for Udemy Business
- Maintain a high cadence of activities to develop inbound inquiries through calls, video meetings, emails, and social media
- Schedule product demonstrations with Account Executives to assess prospect's business and potential for partnership
Perks & Benefits
- Inclusive environment with BEDI initiatives
- Flexible work culture
- Learning & Development team support
- Full access to Udemy courses
- Monthly UDay for self-investment
- Budget for personal improvement
- Opportunity to experiment and apply AI in practical ways
- Ownership of work and decision-making
- Collaborative environment where everyone has a voice
- Impact on people's skill growth and career changes
- Comprehensive benefits package (varies by region)
Job Description
Join Udemy. Help define the future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page
.
This hybrid position requires three days per week (Tuesday, Wednesday, Thursday) in our Dublin office.
About you
You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.
About your skills
- Continuous Learning – A strong desire to keep learning and growing, especially in technical competencies and organizational knowledge
- Analytical Problem Solving – The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking
- Proactiveness and Initiative – Taking ownership of projects, prioritizing work independently, and leading moderately complex projects to completion
- Team-Oriented Mindset – Valuing collaboration, mutual recognition of accomplishments, and fostering a culture of humility and collective pride
- Adaptability in Technology – Comfort in using various technologies while maintaining services and optimizing code and processes
About this role
The SDR role is a critical front-end sales position where you will handle all Udemy Business inbound inquiries. As an SDR, you will conduct discovery conversations with potential customers and use your understanding of Udemy Business to identify how we could help businesses and their employees do whatever comes next.
What you'll be doing
- Understand and convey the Udemy Business mission, value proposition, and product
- Become a brand ambassador by getting to know and love the Udemy Business product and story
- Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls, video meetings, emails, and social media
- Schedule product demonstrations with our Account Executives to further assess a prospect's business and potential for partnership with Udemy Business
What you’ll have
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- Fluency in German, Spanish or Italian language
- Self-motivated with a team player mentality, you’re passionate about your work
- Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening
- Outstanding organisational and time-management skills, ability to prioritise tasks and manage ambiguity
- Excellent communication, interpersonal, organizational and telephone skills
- The ability and desire to work in a fast-paced, feedback-driven environment
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
- We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
- Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression.
Why work here?
You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits,
pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
**Information regarding data privacy is available within the Udemy Careers Privacy Notice
.**_
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