Sales Enablement Support
Aristocrat Leisure Limited
Job Summary
Aristocrat offers an outstanding opportunity for a Sales Enablement Support EMEA to join their dynamic team. This role is a key player within the sales division, significantly impacting business operations and growth strategy. The position supports the Sales Director EMEA and collaborates with various internal departments, ensuring the execution of sales strategies and customer happiness. It involves supervising sales opportunities, coordinating quotes, managing CRM records, and preparing documentation.
Must Have
- Supervise sales opportunities and coordinate quotes and in-progress orders
- Provide outstanding customer service and account record management in CRM
- Support the region by preparing documentation and liaising with customers and internal departments
- Assist the Sales Director with day-to-day tasks, including preparing presentations and collecting information for meetings
- Maintain the quote process and assist with documentation for crafting and processing orders
- Follow up with customers or internal departments about order status and troubleshoot problems
- Collaborate with logistics, quality personnel, and others involved in shipment and delivery
- Develop and monitor performance indicators for sales and staff, using sales tracking tools and compiling reports
- Perform data entry tasks for sales figures and maintain organized reporting in CRM
- Contact customers to answer queries and acquire missing information
Good to Have
- Proficiency in French
Perks & Benefits
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Job Description
Aristocrat offers an outstanding opportunity for a Sales Enablement Support EMEA to join our dynamic team! As a key player within the sales division, you will significantly impact our business operations and growth strategy. At Aristocrat, we develop a collaborative and inclusive culture where innovation thrives and contributions are valued. This role is uniquely positioned to support our Sales Director EMEA and work closely with various internal departments, ensuring the execution of sales strategies and customer happiness.
What You'll Do
- Supervise sales opportunities and coordinate quotes and in-progress orders.
- Provide outstanding customer service and account record management in CRM.
- Support the region by preparing documentation and liaising with customers and internal departments.
- Assist the Sales Director with day-to-day tasks, including preparing presentations and collecting information for meetings.
- Maintain the quote process and assist with documentation for crafting and processing orders.
- Follow up with customers or internal departments about order status and troubleshoot problems.
- Collaborate with logistics, quality personnel, and others involved in shipment and delivery.
- Develop and monitor performance indicators for sales and staff, using sales tracking tools and compiling reports.
- Perform data entry tasks for sales figures and maintain organized reporting in CRM.
- Contact customers to answer queries and acquire missing information.
What We're Looking For
- Intermediate computer literacy with Excel, PowerPoint, and Word.
- Business degree, business diploma, or other relevant qualification.
- Proficient in English & Spanish; French is highly appreciated.
- Effective project planning, time management, and organizational skills.
- Strong written and verbal communication skills.
- Problem-solving ability and capability to work autonomously.
- Ability to build positive relationships with internal collaborators and provide outstanding service to external customers.
- Friendly and positive personality with excellent communication skills.
- Understanding of business concepts including marketing, sales methodology, and operational efficiencies.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
None
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
About Aristocrat
Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery.
Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.
Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat.
Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play!
Employment Equality Statement
Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law.
If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com.
Building Momentum in Sustainability
At Aristocrat sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe.
Our FY24 Sustainability Disclosures provide a detailed update on our progress on the issues that matter most to our business and our stakeholders. Across responsible gaming, diversity and inclusion, supply chain ethics and climate action we’ve taken meaningful steps forward, as we strive to deepen our business’ resilience and long-term sustainability. We invite you to read more: