Sales Manager, Account Management

Spellbook is seeking its first Account Management Sales Manager to build, lead, and scale a growing team focused on customer expansion. This pivotal role involves shaping sales strategy, coaching the team to achieve exceptional results in transactional SMB to strategic enterprise upsells, and driving revenue growth. Reporting to the VP Sales, the manager will influence processes and culture within the fast-paced customer expansion team for the AI copilot for transactional lawyers.

Must Have

• Recruit, train, and develop a high-performing AM sales team.
• Manage team performance to exceed individual and team sales targets.
• Create automation playbooks based on account activity triggers.
• Understand upsell & cross-sell opportunities for legal teams.
• Create documentation, customer testimonials, and other assets.
• Work cross-functionally with Marketing, Product, and Customer Success.
• Track key sales metrics and present actionable insights.
• Actively participate in deals, providing coaching and guidance.
• 3+ years managing an AM sales team of at least 5 people.
• Experience in B2B SaaS is required.
• Demonstrated success in a fast-growth AM role, exceeding quotas.
• Strong operational skills, experience with CRMs (Salesforce or HubSpot).
• Strong verbal and written communication skills.
• Adaptability and resilience in a fast-paced startup environment.

Good to Have

• Experience in legal tech or selling to law firms is a bonus.

Perks & Benefits

• Embrace autonomy and accountability in a flexible work environment.
• Company-paid group benefits for you and your family.
• $1,000 towards mental health support.
• Holiday closure and generous time off policies.
• Monthly paid meals.
• Annual wellness allowance.
• Parental leave top-ups.
• Competitive stock option grants.

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.

We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.

ABOUT THE ROLE

We are hiring our first Account Management Sales Manager to build, lead, and scale our growing account management sales team. This is a pivotal role in shaping our sales motion and coaching our team to deliver exceptional results in the fast-paced customer expansion team, ranging from transactional SMB to strategic enterprise upsells. Reporting to the VP Sales, you will have the unique opportunity to influence strategy, processes, and culture while driving revenue growth.

RESPONSIBILITIES

• Recruit, train, and develop a high-performing AM sales team, fostering a collaborative and results-driven culture to maximize NRR within the customer base.
• Manage team performance to exceed individual and team sales targets, with a focus on rapid customer expansion.
• Creating automation playbooks based on account activity triggers that indicate customers who might need a higher plan or added features.
• Understanding upsell & cross-sell opportunities and their context for different types of legal teams.
• Create documentation, customer testimonials and other assets to address common pain points and pushback faced by the AM team.
• Work cross-functionally with Marketing, Product, and Customer Success teams to align strategies, develop customer marketing programs and get feedback on customer needs.
• Track key sales metrics, identify trends, and present actionable insights to leadership to inform strategy.
• Actively participate in deals, providing coaching and guidance to the team on best practices and closing strategies.
• Other responsibilities as assigned.

QUALIFICATIONS

• 3+ years of experience managing a high-performing AM sales team of at least 5 people. Experience in B2B SaaS is required.
• Demonstrated success in a fast growth AM role, with a track record of meeting or exceeding quotas with both transactional and at least mid-market experience. Experience in legal tech or selling to law firms is a bonus.
• Strong operational skills, with experience in implementing or scaling sales processes and tools (e.g., CRMs like Salesforce or HubSpot).
• Strong verbal and written communication skills, with the ability to motivate and inspire teams.
• A desire to build from the ground up, with the adaptability and resilience to thrive in a fast-paced startup environment.

WHY JOIN SPELLBOOK?

• Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done
• Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
• Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
• Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
• Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee

We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation.

Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.