SAP SD consultant for Application support and Maintenance

7 Minutes ago • 6 Years +

IT & Infrastructure

Job Description

As an SAP SD consultant, you will be responsible for supporting and maintaining SAP SD topics, ensuring timely resolution of incidents, service requests, and problem tickets within KPIs. This role involves delivering quality resolutions to ensure customer satisfaction, utilizing strong domain expertise in Sales and Distribution, and handling various aspects like order management, output management, pricing, and credit management.

Good To Have:

SAP certification in Sales and Distribution
S/4 Hana knowledge
ITIL certification
Cross module knowledge in CS, MM, FICO, PP, APO, GTS

Must Have:

Resolve Incidents, Service requests and Problem tickets within KPIs
Ensure customer satisfaction with quality resolutions
Domain expertise in Sales and Distribution
Thorough knowledge on Sales Order Management
Output Management (EDI, FILE transfer, Mail, PDF forms, Scripts, Smart forms)
Very Good Knowledge in Idoc processing, Error handling and IDOC mapping
Very Good experience in Job setups, process and Job error analysis
Strong experience in Delivery, Shipments, Picking, packing, WM interface topics
Pricing: Configuration, error analysis
Credit Management, Availability check, Revenue recognition, Credit/Debit Memo Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing
Ability to do configuration, master data changes, end-to-end process flow
Abap Debugging skills
SO10 text maintenance
Very good knowledge in LSMW
Excellent problem-solving, consulting and decision-making skills
Good communication and interpersonal skills
Ability to work independently with minimal supervision
BE/BTECH/MBA educational qualification
6+ years in SAP SD consulting

Add these skills to join the top 1% applicants for this job

team-management

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Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities:

As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI’s and to the customer satisfaction with Quality resolutions.

Required skills:

1. Domain expertise in Sales and Distribution

2. Should have thorough knowledge on Sales Order Management.

3. Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.

4. Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge

5. Very Good experience in Job setups, process and Job error analysis

6. Strong experience in Delivery, Shipments, Picking, packing, WM interface topics,

7. Pricing: Configuration, error analysis.

8. Credit Management, Availability check, Revenue recognition, Credit/Debit Memo Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing

9. Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow

10. Abap Debugging skills, SO10 text maintenance is preferred

11. Very good knowledge in LSMW.

12. Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage

Desired Skills: SAP certification in Sales and Distribution, S/4 Hana, ITIL certification

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