Senior Account Manager

At Mars United, Senior Account Managers are the primary client contact, responsible for planning and executing activations from end to end. This involves interpreting client briefs, leading internal briefings, developing proposals, managing campaign execution within budget, and fostering strong client relationships. The role also includes creating studio briefs, proofing creative outputs, preparing and presenting campaign reports, and owning project finances, including estimates and budget reconciliations.

Must Have

• Receiving and interpreting client briefs
• Leading internal briefings with cross functional team members
• Creating a proposal timeline and ensuring deadlines are met
• Developing proposal creation, including cost scoping, mood boards, and crafting copy
• Planning and executing campaigns within agreed SOW and budget
• Creating and leading strong client relationships through timely communication
• Preparing for and leading client WIPs
• Writing accurate studio briefs
• Proofing studio creations for brief adherence, spelling/grammar, and quality
• Creation and review of all campaign reporting, crafting campaign stories
• Owning and delivering all project finances, including large scale estimates and monthly processes
• Regular reconciliation of campaign budgets, ensuring forecasted margins
• Working with suppliers to acquire competitive quotes
• Managing budget reconciliations
• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum of 5 years of commerce experience at a marketing or advertising agency inclusive of shopper, experiential, ecommerce and media

Perks & Benefits

• Comprehensive Wholeself program supporting physical, mindful, and financial wellbeing
• Creative, lively, and rewarding office environment
• Publicis Liberté flexibility approach ('working your way with us')
• Access to Global AI Platform Marcel for career mobility and collaboration
• Extensive Learning & Development opportunities (15,000+ programs via Marcel Classes)
• Culture of open feedback and support through Career Conversations program
• Committed Diversity, Equality, and Inclusion strategy
• Birthday Leave
• Flexible Public Holidays
• Additional 5 days of leave after 2 years of service
• Work Your World program (work from anywhere for up to 6 weeks/year)
• Parental leave policy (up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, Cub Care leave)
• Access to counsellors, psychologists, and professionals through Sonder
• Workplace supporting employees with life-threatening illnesses (Working With Cancer Pledge)
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network
• Reasonable adjustments for people with disability or those requiring additional support

Company description

!Mars logo

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. In late 2024 Mars United Commerce became part of the Publicis Groupe.

Overview

About the Role

At Mars United, our Senior Account Managers play a pinnacle role in being the lead day to day contact for client accounts. You will work with senior team members to plan and execute activations from end to end with full responsibility on client communications across our core disciplines.

Key Responsibilities

• Receiving and interpreting client briefs, leading internal briefings with cross functional team members
• Creating a proposal timeline, and holding all internal team members to proposal deadlines to ensure delivery on time, all the time
• Developing proposal creation, such as cost scoping, mood boards and crafting copy in some decks, as well as proofing proposals before presentations
• Planning the effective execution of a campaign from start to finish, striving to always deliver above client expectations on the agreed SOW within approved budget parameters
• Creating and leading strong client relationships through timely communication and delivery of quality project management, campaign execution and detailed reporting
• Preparing for and leading client WIPs, including creating WIP documents and hosting the meeting
• Writing studio briefs that are accurate to a clients feedback/requirements; and easy for studio to interpret and action accurately
• Proofing studio creations, ensuring it is to brief; with no spelling/grammar issues; and that the design is of a quality output
• Creation and review of all campaign reporting, working with our Data Analyst, to help craft a campaign story, as well as the presentation of these reports for your clients
• Owning & delivering all project finances including large scale estimates and monthly finance processes
• Regular reconciliation of your campaign budgets, ensuring budgets deliver on forecasted margins, working with suppliers to acquire competitive quotes and managing budget reconciliations

Skills Required

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum of 5 years of commerce experience at a marketing or advertising agency inclusive of shopper, experiential, ecommerce and media.
• Possesses an entrepreneurial spirit and a ‘self-starter’ mentality with a deep sense of accountability, creativity, resourcefulness, and desire to collaborate and step in for the good of the team and agency
• Collaborative approach to teamwork and problem-solving
• Sound decision-making skills based in agency, client, and industry knowledge
• Passion for business and dissatisfaction with the status quo – always thinking of ways to improve and grow
• Strong listening skills and attention to detail
• Superior verbal, written, presentation, and interpersonal skills

#LI-CL1

Additional information

What we can offer:

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com .

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.