Associate Client Services Analyst

The Associate Client Services Analyst is responsible for supporting Account teams and working closely with clients to deliver successful results. Key responsibilities include liaising with account management for reporting and competitor tracking, performing content and campaign reviews, monitoring account performance for unusual spikes or lows, and reviewing affiliate publisher pages for discrepancies. The role requires 0.6 to 3 years of experience in digital media/client services.

Must Have

• Liaise with Account management teams for reporting and competitor tracking
• Perform content and campaign reviews based on specified criteria
• Monitor account performance and report unusual spikes and lows
• Review affiliate publisher pages and report discrepancies
• Requires 0.6 to 3 years of related experience in digital media/client services role
• Basic knowledge of Affiliate Marketing
• Strong written and verbal communication skills
• Intermediate knowledge on MS office suite
• Ability to apply logical and analytical thinking

Good to Have

• Passion towards learning digital marketing
• A quick learner and a curiosity quotient
• Be a great teammate and work in a fast paced environment
• Adapt to the changing environment and deliver under pressure
• Ability of multitasking and emphasis on attention to detail

Perks & Benefits

• People centricity: focus on employee well-being
• Collaboration: work together, support one another
• Growth: endless opportunities for learning, development and career advancement
• Innovation: drive progress through cutting-edge solutions
• Flexibility: balance between work and personal life, adaptability

Overview

About Business Unit:

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.

Why we are looking for you:

Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Liaise with Account management teams to carry out various reporting and competitor tracking tasks
• Perform content and campaign reviews based on specified criteria
• Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts
• Review affiliate publisher pages and report discrepancies

Qualifications

• A graduate in any field
• Requires 0.6 to 3 years of related experience and exposure in digital media/client services role
• Basic knowledge of Affiliate Marketing
• Passion towards learning digital marketing
• A quick learner and a curiosity quotient
• Strong written and verbal communication skills
• Be a great teammate and work in a fast paced environment
• Intermediate knowledge on MS office suite
• Adapt to the changing environment and deliver under pressure
• Ability of multitasking and emphasis on attention to detail
• Ability to apply logical and analytical thinking

Additional Information

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions and uniting us in common purpose.