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Senior Associate - Strategic Operations (User Research)

Karnataka, India (On-site)

Senior Associate - Strategic Operations (User Research)

1 Month ago • 2 Years + • Product Management • Operations

About the job

4 skills required for this role

Test your skills to join the top 1% applicants for this job

user-research

live-operations

critical-thinking

cross-functional

Job Description

This role focuses on developing skills and assisting business growth across various areas, including product management, user research, marketing, live operations, etc. The ideal candidate will conduct in-depth user research, both qualitative and quantitative, to provide valuable insights and actionable recommendations for stakeholders. They will also analyze industry trends, identify expansion opportunities, and assess competitive threats. Key responsibilities include competitor analysis, strategic planning, and providing strategic inputs to senior leadership.

Must have:

Outstanding graduate from top universities
MBA qualification
2+ years experience in strategic planning or equivalent
Strong critical thinking & analytical skills
Passionate about games, preferably with knowledge of Indian gaming industry
Excellent written & oral communication skills in English & Hindi

Good to have:

Background in strategy consulting or related field
Deeper curiosity for game products & industry best practices

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Job Description

Develop skill sets and assist business growth in different scopes, depending on business needs - including product management, user research, marketing, live operations, etc
Find ways to create impact at a product level through in-depth understanding of our existing and target users
Conduct qualitative and quantitative research (both online & offline) to provide valuable insights and actionable for our stakeholders
Conduct competitor study and provide strategic inputs for the senior leaders
Analyze industry trends, identify expansion opportunities and competitive threats in the market

Job Requirements

Outstanding graduates from top universities, MBA qualification is mandatory
At least 2 years of experience in strategic planning or equivalent roles, ideally with a background in strategy consulting or a related field.
Strong critical thinking and analytical skills, with a proven ability to approach both quantitative and qualitative challenges effectively
Passionate about games, preferably with some knowledge of the gaming industry in India; having a deeper curiosity for game products and the industry's best practice
Excellent written and oral communication skills in English and another local language (preferably Hindi) along with the ability to effectively collaborate with cross-functional teams

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About The Company

Garena

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Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie.

Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.

Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology