Senior Business Analyst (Financial Services)

6 Minutes ago • 5 Years +
Business Analysis

Job Description

We are seeking a Senior Business Analyst for our Business Analysis & Quality Assurance team in Athens. This role involves analyzing business needs for financial services clients, developing specifications, designing user journeys, and identifying optimization opportunities. The analyst will translate functional specifications into technical ones, conduct data mapping, facilitate requirement gathering, and communicate effectively with stakeholders to deliver high-quality documentation.
Good To Have:
  • Experience with core banking, payment processing, or policy administration platforms
Must Have:
  • Analyze and understand business needs for financial services clients
  • Develop clear and accurate specifications
  • Analyze client processes and design user journeys
  • Translate functional specifications into technical specifications
  • Conduct data mapping for migration/integration projects
  • Facilitate requirement gathering sessions with stakeholders
  • Prepare high-quality deliverables including business requirements documents, process flows, and functional specifications
  • At least 5 years of Business Analysis experience in IT projects in the Financial Services/Banking and/or Insurance Sector
  • Proven knowledge and hands-on experience in the Financial Services/Banking and/or Insurance domain
  • Experience in business process design
  • Excellent planning skills
  • Strong oral and written communication skills in Greek and and English
  • Creativity and analytical thinking
Perks:
  • Hybrid working model
  • Collaborative office spaces
  • Local and global career opportunities
  • Continuous learning and professional certifications
  • Extra leave days
  • Wellness initiatives

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Job Description & Summary

We’re a team that transforms vision into tech-enabled reality. We look for those who see technology not just as tools or platforms, but as the invisible infrastructure behind strategy, performance, and growth. We turn bold ideas into scalable, secure, and human-centered solutions.

SHAPING TOMORROW

Make a real impact, today, and tomorrow, through work that matters. Here, you will tackle today’s toughest challenges with a future-focused mindset; so our clients turn to us first when it matters most.

Make a real impact

In this dynamic environment, we are looking for an ambitious and self-driven Senior Business Analyst (Financial Services) to join our Business Analysis & Quality Assurance team.

  • Analyze and understand business needs for financial services clients, developing clear and accurate specifications to ensure systems fully meet business requirements
  • Analyze client processes, design user journeys and identify opportunities for digitization and optimization
  • Translate functional specifications and business process analysis into technical specifications, ensuring alignment with financial services regulations and standards
  • Conduct data mapping for migration/integration projects
  • Facilitate requirement gathering sessions with stakeholders from business, operations, risk/compliance, and IT
  • Present prototypes to the client and gather / process client feedback
  • Effectively communicate with business and technical teams at all levels, including senior stakeholders in financial institutions
  • Prepare of high-quality deliverables mainly including business requirements documents, process flows, and functional specifications, etc

What you bring matters

  • Degree in Information Technology, Computer Science, Finance Administration or other relevant field
  • At least 5 years of Business Analysis experience in IT projects in the Financial Services/Banking and/or Insurance Sector
  • Proven knowledge and hands-on experience in the Financial Services/Banking and/or Insurance domain (products, processes, and regulatory environment)
  • Experience in business process design and understanding of applications with preference in CRM, ERP, RPA and BPM; experience with core banking, payment processing, or policy administration platforms is an advantage
  • Excellent skills on planning, strong oral and written communication skills in Greek and English
  • Passion to work in a multidisciplinary teams and projects
  • Creativity and analytical thinking to solve complex problems
  • Self motivation for continued learning and development
  • Commitment to providing excellent quality work and building client relationships

BRING YOUR BEST, EVERYDAY

Your skills, integrity, and curiosity make the difference. At PwC Greece, we match that with an environment that brings out your best every day – supported by people who inspire, challenge, and grow with you.

What we offer goes beyond a competitive package. It’s about creating the conditions for you to learn, belong, and deliver impact. That means:

  • Your work life-balance supported by a hybrid working model
  • Your creativity sparked in collaborative office spaces
  • Your career growing through local and global opportunities
  • Your development advanced with continuous learning and professional certifications
  • Your well-being cared for with extra leave days and wellness initiatives
  • Your perspective valued in an inclusive team where your impact matters

Want to unlock new value by applying your unique perspective and talents? At PwC Greece, you lead by example. Our standards for quality and care are high – and together we surpass them. We redefine possibilities for our clients and communities.

Challenge accepted?

Our circle of connection matters - it’s at the heart of what we do. Click here (PwC life)

All applicants will be acknowledged and treated in the strictest confidence.

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