Manager, Business Performance Analytics

Job Description:

About the Role:

The Manager, Business Performance Analytics will serve as a strategic, analytical thought partner, taking ownership of complex analytical projects that directly influence market strategy and financial success. You will move beyond reporting "what" is happening to explaining "why" and modeling "what could be" based on identified challenges. This role requires a specialized depth of knowledge and understanding of value-based care mechanics, medical economics principles, and advanced analytical techniques and best practices to guide us toward achieving our goals of improving health outcomes, reducing costs, and advancing health equity.

Responsibilities:

• Independently guides, designs, and builds dashboards and analytical tools to identify quantifiable insights and actions that support operational and clinical leaders in their management of market performance across clinical, operational, and financial domains
• Provide key stakeholders with critical business insights and performance metrics through the use of complex data analysis methods and modeling
• Serve as a subject matter expert and trusted advisor and own end-to-end work product with cross functional teams, such as Finance, Medical Economics, Clinical Analytics, and operational departments across the organization.
• Effectively interprets complex business needs into actionable data modeling exercises that align to achieving business priorities and organizational strategy.
• Communicate to key stakeholders the results and recommended action items uncovered during analytical exercises.
• Function in a highly-matrixed, fast-paced and team-based environment.
• Support the operational infrastructure through timely reporting with ongoing focus on organizational effectiveness and total cost of care management.
• Leverage and embrace technology to drive process improvement, operational efficiency, and improved health and total cost of care outcomes.

Requirements:

• Bachelor’s degree in Mathematics, Finance, Actuarial Science, Statistics, or other quantitative/data science area of focus.
• 5+ years of experience working in a Medical Economics, Population Health Analytics, and/or Medical Management capacity. Strongly preferred to have experience working for a health plan or risk-bearing entity.
• Experience leading initiatives with minimal leadership oversight
• Excellent communication, analytical, facilitation and problem-solving skills
• Quantitative reasoning and practical thinking methodology, data process modeling, and a strong attention to detail
• Expert-level efficiency in SQL, Looker, and/or other business intelligence platforms
• Strong interest in working with large / complex / segmented data sets and an ability to extract, analyze, and interpret financial / operational / clinical data to address business questions across the organization.
• Experience with evaluating impact of value based care models strongly preferred with a strong interest in learning additional healthcare industry concepts.
• Deep understanding of healthcare economics principles, including medical loss ratio (MLR), PMPM analysis, and utilization metrics
• Desire to join & grow with a high performing, result-driven analytics teams.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

$100,000 - $140,000 Annually

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

Aim for Understanding

Be All In

Bring Your Whole Self

Lean Into Discomfort

Put Members First

About our Team:

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. We will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.