Senior DB Pension Administrator - Client Servicing Team

Company:

Mercer

Description:

Are you an experienced pensions professional with a background in Defined Benefit (DB) scheme administration? Ready to take the next step in your career with a global leader in retirement and investment solutions?

Mercer is seeking a Senior Client Servicing Pensions Administrator to join our expert team in Cork or Dublin, delivering outstanding service to some of our most high-profile clients. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a senior member of the pensions administration team, you’ll be the trusted point of contact for clients with complex DB schemes. This is a chance to bring your expertise to a role that offers responsibility, variety, and the opportunity to truly make a difference.

We will count on you to:

• Manage a portfolio of premier clients ensuring highest level of accuracy and attention to detail, to ensure delivery of internal/external client specific service levels and that compliance deadlines are met
• Support and mentor the training and development of more junior colleagues on the client service team and provide support to other areas of the business as required
• Assist the DB Client Service team manager in the running and development of the team  
• Ad hoc project work.

What you need to have:

• DB Pensions Administration experience
• Excellent organisational skills and ability to prioritise workloads and work to tight deadlines
• Effective communication skills and proven track record of providing a high level of customer service
• Ability to work within a team environment as a team player and a flexible approach to work
• High level of accuracy/attention to detail
• High level of problem solving capability
• A keen interest in further developing a career in pension scheme administration
• A good knowledge of the relevant underlying Pensions Legislation and Regulations

What makes you stand out:

• Industry related qualifications ideal e.g. QFA, RPA, IIPM

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.