Senior Engineering Manager, Product APIs

As a Senior Engineering Manager, Product APIs at PENN Entertainment, you will lead a talented software development team within the Product Engineering department. Your primary responsibility will be to own and maintain scalable Product APIs that are foundational to powering user-facing experiences across Hollywood Casino, theScore Bet Sportsbook, and theScore media app. You will provide mentorship, guidance, and performance management to your team, collaborate on technical roadmaps, ensure documentation, and contribute to hiring initiatives, all while focusing on high reliability and performance.

Must Have

• Manage day-to-day activities of one or more software development teams.
• Provide goal setting, mentorship, coaching, leadership, guidance, and performance management.
• Collaborate closely with Product Engineering teams to develop technical roadmaps and flesh out requirements.
• Ensure development deliverables are documented and key decisions recorded.
• Help with hiring initiatives across the engineering department.
• Assist in identifying process problems and contribute to continual enhancement of design, development processes and system architecture.
• Ensure development follows the development process throughout the development lifecycle.
• Establish success metrics (KPIs and SLAs) and monitor team and system performance.
• Collaborate with the team to meet performance, scalability, and reliability goals.
• Stay current with trends, techniques, technology and other factors impacting the job.
• Minimum 3-5 years in a leadership or management role.
• At least 8 years of experience in software development.
• Experience leading teams of 10 engineers or more.
• Demonstrated time management, project management and problem-solving skills.
• Ability to communicate complex technical information to various stakeholders.
• Excellent presentation and communication skills.
• Demonstrated collaborative work style.
• Ability to follow through and complete overlapping projects while adhering to strict deadlines.
• High level of critical and logical thinking, analysis, and/or reasoning.
• Passionate about clean code architecture, user experience, and software craftsmanship.
• A drive for finding simple solutions to complex problems.

Good to Have

• Experience with Go
• Experience with NodeJS
• Experience with GraphQL
• Experience with GCP
• Experience with Kubernetes
• Public speaking experience
• Contribution to open source software
• Experience working at startups
• Passion for sports and/or esports

Perks & Benefits

• Ship features that impact millions of users.
• Work on large distributed systems spanning public cloud and on-prem locations.
• Learn how to manage workloads, at scale, running on Kubernetes.
• Competitive compensation and comprehensive Benefits package.
• Education and conference reimbursement.

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and Penn Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role & Team

As part of the Product Engineering team, you will be working with a group of talented and friendly individuals. Our goal is to provide our users with the best experience across our native and web applications. In this role, you will own the Product APIs, which are foundational to powering our user facing experiences. This includes designing and maintaining scalable APIs that support product configuration, content delivery, and user personalization. You’ll collaborate closely with client developers and cross-functional stakeholders to ensure seamless integration, high reliability, and performance.

About the Work:

• Manage the day-to-day activities of one or more software development teams, providing goal setting, mentorship, coaching, leadership, guidance and performance management and feedback.
• Collaborate closely with the Product Engineering teams to develop a technical roadmap, flesh out requirements, and ensure the team executes.
• Ensure development deliverables are documented and key decisions are recorded in accordance with the design and development process.
• Help with hiring initiatives across the engineering department.
• Assist in identifying process problems and contribute to the continual enhancement of the design, development processes and system architecture.
• Ensure development follows the development process throughout the development lifecycle.
• Establish success metrics (KPIs and SLAs) and monitor team and system performance.
• Collaborate with the team to meet performance, scalability, and reliability goals.
• Stay current with trends, techniques, technology and other factors impacting the job incorporating as deemed necessary.
• Other duties as required.

About You:

• Known as being a kind person, who would prioritize the team’s outcomes over your own ego.
• Motivate the people around you, pushing them to achieve more than expected through execution excellence.
• Minimum 3-5 years in a leadership or management role combined with at least 8 years of experience in software development.
• Experience leading teams of 10 engineers or more.
• Demonstrated time management, project management and problem-solving skills.
• Ability to communicate complex technical information to various stakeholders, including non-technical members of the organization.
• Excellent presentation and communication skills.
• Demonstrated collaborative work style with the ability to effectively collaborate and work with all levels of the organization.
• Ability to follow through and complete overlapping projects while adhering to strict deadlines.
• High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
• Passionate about clean code architecture, user experience, and software craftsmanship.
• A drive for finding simple solutions to complex problems.
• NICE TO HAVE: Go, NodeJS, GraphQL, GCP, Kubernetes, public speaking, contribution to open source software, experience working at startups, passion for sports and/or esports.

What We Offer:

• Ship features that impact millions of users.
• Work on large distributed systems spanning public cloud and on-prem locations.
• Learn how to manage workloads, at scale, running on Kubernetes.
• Competitive compensation and comprehensive Benefits package.
• Education and conference reimbursement.

#LI-REMOTE

Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.