Senior Executive - Aftermarket Sales

Smiths Detection, a global leader in threat detection and security screening technology, is seeking a Senior Executive for Aftermarket Sales in India. This full-time, temporary role involves managing aftermarket invoicing processes, including creating and submitting invoices, generating credit notes, and handling one-time invoicing using SAP. The candidate will also be responsible for customer follow-up, resolving billing issues, and supporting the Aftermarket and Finance teams. The position requires 5-7 years of experience in sales, billing, and customer service, with strong SAP and data analysis skills.

Must Have

• Extensive SAP knowledge and hands-on experience in billing and invoicing processes.
• 5-7 years of experience in sales, aftermarket billing & order administration, logistics, and customer service.
• Proficiency in MS Excel, PowerPoint, and other MS Office applications.
• High attention to detail, strong analytical and problem-solving skills.
• Ability to build effective internal and external relationships.
• Experience with issuing and processing invoices, generating credit notes, and managing billing plans in SAP.
• Ability to liaise with customers to resolve billing issues and manage payment portals.
• Experience in supporting Accounts Receivable (AR) cases and resolving discrepancies.

Good to Have

• Exposure to tools like Power BI and CRM.
• Self-motivated, passionate, and adaptable with a strong desire to learn and grow professionally.

Perks & Benefits

• Excellent training and opportunities for career growth across the business, both locally and globally.
• Inclusive environment with strong leadership.
• Focus on safety and wellbeing.
• Flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

Job Description

The individual will play a key role within the Smiths Detection Sales Team (Aftermarket) in India. The candidate will be responsible for creating and submitting aftermarket invoices, generating credit notes, handling one-time invoicing, and following up with customers on a daily basis. This role offers the opportunity to drive meaningful, lasting improvements in how we manage aftermarket invoicing processes, directly enhancing the customer experience.

Duties & Responsibilities

Responsibilities

• Extensive SAP knowledge, with hands-on experience in billing and invoicing processes.
• Issuing and processing invoices through SAP, ensuring accurate and timely submission via appropriate channels (email, payment portals, or Ariba).
• Assisting with contract billing validation by reviewing and cross-checking related documentation for accuracy.
• Updating billing plans in SAP, starting with basic tasks (e.g., removing blocks, correcting date errors) and gradually taking on more complex responsibilities as experience grows.
• Liaising with customers to resolve billing issues, answering general inquiries, and managing requests for portal access when necessary.
• Managing third-party payment portals as the primary administrator, ensuring proper login tracking and invoice approvals.
• Coordinating the submission of compliance documents alongside invoices and generating credit notes in SAP. Handling billing blocks/unblocks, submission, and addressing customer and AR-related issues.
• Generating outbound deliveries in SAP for one-time orders.
• Testing changes in Q11 to validate updates and modifications in SAP functionality.
• Supporting the Aftermarket Team with all customer billing-related issues, ensuring smooth operations and issue resolution.
• Providing support to the Finance function on accounts receivable (AR) cases, resolving discrepancies, and managing reinvoicing when required.
• Exposure to various tools like Power BI, CRM etc.

Qualifications

Skills and experience

• Minimum a graduate Degree
• 5 to 7 years of experience in sales, aftermarket billing & order administration, logistics, and customer service.
• Prior experience of working in SAP environment, with strong skills in data analysis and presentation
• High attention to detail, ensuring accuracy and quality in all tasks.
• Strong analytical and problem-solving skills
• Ability to build effective relationships both internal and externally.
• Proficient in MS Excel, PowerPoint, and other MS Office applications, with the ability to develop content from data and prepare various MIS reports.
• A self-motivated, passionate, and adaptable individual with a strong desire to learn and grow professionally.

Additional Information

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

I'm interested

I'm interested

Privacy Policy

Cookies Settings