Senior Field Application Engineer
1 Month ago • 3-5 Years
Software Development & Engineering
Job Description
This Senior Field Application Engineer will support ADTRAN’s ODM partners (T&W, Xavi, GemTek) during new product introduction and mass production phases. Key responsibilities include understanding and reviewing ODM manufacturing processes, managing PCN changes, inspecting supplier quality, and reporting performance metrics. The role also involves validating production output through OLT-ONT test setups and enhancing ATP tests. Candidates should possess a hardware engineering or manufacturing background with 3-5 years of experience in optical communication products, familiarity with PCBA and optical assembly manufacturing, and fluent English communication skills.
Good To Have:
- ISO/TL audit experience
- Previous supplier quality work
Must Have:
- Understand ODM manufacturing processes and changes.
- Review process changes from 8D reports.
- Manage BoM changes and supplier component PCNs.
- Inspect supplier quality using production data.
- Review ODM performance metrics and suggest corrective actions.
- Validate production output via OLT-ONT test setup.
- Perform sanity tests on production samples.
- Enhance ATP tests as required.
- 3-5 years experience in optical communication products.
- Familiarity with PCBA manufacturing process.
- Familiarity with optical assembly manufacturing.
- Bachelor's degree in Electrical or Manufacturing Engineering.
- Fluent English communication (verbal and written).
This Senior Field Application Engineer will work with ADTRAN’s ODM partner (T&W in the first instance, later with Xavi and GemTek) and their respective engineering and production functions during NPI (new product introduction) and MP (mass production) to run the following tasks:
Process support
- Understand ODM’s manufacturing process and be aware of any changes ODM partner is introducing, review changes in the manufacturing process, and provide transparency to the impact.
- Understand new product introduction (NPI) process, milestones and deliverables.
- Review process changes required from 8D reports and, working closely with ADTRAN HW engineering and architecture, ensure implementation.
- Understand Change Control Process and ensure implementation.
PCN change management
- Understand and review any BoM changes (along with R&D ODM engineering in India), ensuring to capture relevant supplier component PCNs and assess the impact to our product portfolio (A-BoM, B-BoM etc)
Supplier inspection
- Inspect supplier quality based on relevant and current production data and metrics and understand any impact on quality shipped in close cooperation with ADTRAN supplier quality and test development functions.
Reporting
- Work with supplier quality engineering to review ODM performance metrics and scorecards and recommend corrective actions as appropriate.
Gatekeeper
- Validate production output by an OLT-ONT test setup, supplier independent but on premises at supplier. Run sanity tests on samples from production build, enhance ATP tests if needed.
Job Requirements:
- Hardware engineering or manufacturing background, with three to five years of relevant experience with optical communication products.
- Familiar with manufacturing process of PCBA and optical assembly
- Bachelor degree or above in Electrical or Manufacturing Engineering.
- Self-driven, team player with the ability to lead initiatives in a global environment.
- Advanced analytical and strategic problem solving capabilities.
- Communication skills must include fluent English in verbal and writing.
- ISO/TL audit experience or previous supplier quality work is a plus.
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