Senior Financial Analyst

As a Senior Financial Analyst, you will join BOLD's Finance Team, reporting to the Finance Director, Payments. You will analyze payment acceptance rates, chargebacks, and other performance metrics to develop growth strategies. This role involves collaborating with the development team to implement e-commerce platform changes and designing necessary reporting tools to optimize operations. You will identify patterns in payment processing, monitor and forecast key metrics, and make recommendations for payment processor allocation and anti-fraud processes.

Must Have

• Finance, Economics, Statistics or related degree
• 3+ years work experience in an analytical role (payment, statistics, finance)
• Ability to collaborate with cross-functional teams
• Extensive experience in building complex financial models, quantitative/qualitative financial analysis, and scenario analysis
• Strong written, verbal and presentation communication skills
• Experience presenting analysis to senior executives and business partnering
• Ability to thrive in a complex, fast-paced environment
• Advanced Microsoft Excel and PowerPoint Skills
• Strong analytical, quantitative, and problem-solving skills

Good to Have

• MBA or Master’s degree in quantitative fields (Economics, Statistics, Business Analytics)
• Experience with SiSense, Tableau or other data visualization tools
• Previous experience in Payments

Perks & Benefits

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
• Medical, dental, and vision benefits
• Life & long-term disability insurance
• Mental health support and resources
• Wellness reimbursement
• Pet Insurance
• Flexible PTO
• Sick time policy
• Observed holidays

About this team

As our Senior Financial Analyst, you will report to the Finance Director, Payments, and will be a key member of the team supporting BOLD’s e-commerce function and relationships. We are seeking candidates who are business-minded, data-driven, and able to translate large and complex data sets into meaningful information and have the desire to influence the company’s decision-making and performance. Using your strong analytical skills, you will review data surrounding payment acceptance rates, chargebacks, and other performance metrics in order to develop strategies to drive growth within the business. You will be working closely with our development team in order to implement changes to the internal e-commerce platform to support our payment strategies. In addition, you will help design the necessary reporting and tools required to effectively review and make changes to the e-commerce operation.

What you'll do

• Identify patterns in payment processing success, chargeback, and fraud rates by analyzing a large quantity of data
• Monitor and forecast payment-related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling
• Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling
• Review and make recommendations toward our payment processor allocation strategies
• Review transaction information and chargebacks files with various card brands, processors, and gateways
• Make recommendations to improve operations, anti-fraud processes and system enhancements

What you'll need

• Finance, Economics, Statistics or related degree required
• 3+ years work experience in an analytical role such as payment, statistics or finance
• Ability to collaborate with and across teams throughout the company, including Finance, Platform, Customer Support, Product, and Marketing to drive results
• Extensive experience in building complex financial models, conducting quantitative and qualitative financial analysis and scenario analysis
• Strong written, verbal and presentation communication skills
• Experience in presenting analysis to senior executives and working as a business partner across all departments
• Thrive in a complex, fast-paced environment;
• Advanced Microsoft Excel and PowerPoint Skills
• Strong analytical, quantitative, and problem-solving skills

What's good to have

• MBA or Master’s degree in quantitative fields such as Economics, Statistics, Business Analytics
• Experience with SiSense, Tableau or other data visualization tools
• Previous experience in Payments is a plus