Senior Network Engineer

Blink Health is a rapidly growing healthcare technology company focused on making prescriptions accessible and affordable. They build products like BlinkRx and Quick Save to streamline the prescription supply chain. The Senior Network Engineer will manage, monitor, and maintain network infrastructure, including Starlink, Meraki, Palo Alto, and AWS VPC. This role involves technical architecture, troubleshooting in microservices environments, promoting good network design, mentoring, and acting as an escalation point for network issues.

Must Have

• Manage, monitor, and maintain network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit Gateway
• Serve as a technical architect and consultant to other engineering teams for network design and troubleshooting in a microservices & container-based environment (AWS, Kubernetes)
• Work with IT leadership on projects, identify new products & solutions, and research solutions
• Promote good network design practices by emphasizing Secure & compliant implementations, Redundancy/high availability, and Automation
• Mentor and train service desk technicians to help them provide level 1 and 2 support
• Act as the technical escalation point for network issues
• Configure, harden, and patch network devices & services according to security best practices and recommendations
• Monitor security alerts and investigate security incidents
• Maintain technical documentation about the systems you manage
• Communicate with stakeholders by keeping them informed of incident progress, notifying them of upcoming changes, or scheduled downtime
• Participate in on-call support rotation
• 5+ years of experience managing on-prem & cloud network environments
• Experience in network design and troubleshooting in a cloud-based microservices environment (AWS, Kubernetes)
• Expert-level knowledge of enterprise network protocols & platforms such as IPSec, VPN, DNS, SNMP, OSPF, BGP, AWS VPC, Security Groups, peering, and routing
• Deep understanding of cloud and virtualization technologies and how they impact network performance and design
• Ability to manage an integrated cloud-based (AWS) and physical office-based infrastructure
• Strong understanding of network security requirements & best practices, and ability to analyze & respond to security incidents
• Hands-on experience with network monitoring and troubleshooting tools, including Wireshark, tcpdump, Fiddler, PRTG, Nagios, NewRelic, Grafana, Thousandeyes, Foxpass, and nmap
• Mid-level Windows and Linux server administration capabilities
• Experience writing and documenting detailed project proposals
• Experience working with vendors to solve issues, discuss roadmaps, and implement improvements
• Ability to adapt and solve problems in a fast-paced environment
• Strong interpersonal & communication skills, and ability to collaborate with others

Good to Have

• Industry certifications a plus (Cisco CCNP, Palo Alto PCNSE/PCNSA, Network+)

Perks & Benefits

• Deeply impacts customers and provides services across a massive population
• Huge impact on people at the intersection of their healthcare and finances
• Fastest growing healthcare company in the country
• Driving impact across millions of new patients every year
• Business model helps people and drives economics to build a generational company
• Relentlessly learning, constantly curious, and aggressively collaborative cross-functional team
• Dedicated to inventing new ways to improve the lives of customers
• Equal opportunity employer and values diversity of all kinds

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

What You'll Do:

• Manage, monitor, and maintain our network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit Gateway
• Serve as a technical architect and consultant to other engineering teams by assisting them with network design and troubleshooting in a microservices & container-based environment (AWS, Kubernetes)
• Work with IT leadership on projects, identify new products & solutions, and research solutions
• Promote good network design practices by emphasizing Secure & compliant implementations, Redundancy/high availability, and Automation
• Mentor and train service desk technicians to help them provide level 1 and 2 support
• Act as the technical escalation point for network issues
• Configure, harden, and patch network devices & services according to security best practices and recommendations
• Monitor security alerts and investigate security incidents
• Maintain technical documentation about the systems you manage
• Communicate with stakeholders by keeping them informed of incident progress, notifying them of upcoming changes, or scheduled downtime
• Participate in on-call support rotation
• Duties will be primarily focused on Network administration, with backup provided to the systems engineering colleagues for Windows and Linux server administration.

What You'll Need:

• 5+ years of experience managing on-prem & cloud network environments
• Experience in network design and troubleshooting in a cloud-based microservices environment (AWS, Kubernetes)
• Expert-level knowledge of enterprise network protocols & platforms such as IPSec, VPN, DNS, SNMP, OSPF, BGP, AWS VPC, Security Groups, peering, and routing
• Deep understanding of cloud and virtualization technologies and how they impact network performance and design
• Ability to manage an integrated cloud-based (AWS) and physical office-based infrastructure
• Strong understanding of network security requirements & best practices, and ability to analyze & respond to security incidents
• Hands-on experience with network monitoring and troubleshooting tools, including Wireshark, tcpdump, Fiddler, PRTG, Nagios, NewRelic, Grafana, Thousandeyes, Foxpass, and nmap
• Mid-level Windows and Linux server administration capabilities
• Experience writing and documenting detailed project proposals
• Experience working with vendors to solve issues, discuss roadmaps, and implement improvements
• Ability to adapt and solve problems in a fast-paced environment
• Strong interpersonal & communication skills, and ability to collaborate with others
• Industry certifications a plus (Cisco CCNP, Palo Alto PCNSE/PCNSA, Network+)
• Ability to travel up to 25%

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.