Senior Personal Injury Pre-Lit Associate

16 Minutes ago • 8 Years + • $75,000 PA - $105,000 PA
Legal

Job Description

EvenUp is seeking a Senior Personal Injury Pre-Litigation Associate to join their Pre-Litigation Operations team. This remote role involves managing personal injury cases from intake to resolution, including initiating claims, organizing medical records, obtaining police reports, coordinating client care, overseeing demand preparation, and resolving liens. The associate will ensure cases are handled with accuracy and urgency, providing comprehensive, well-documented files for attorneys. This position is ideal for experienced professionals thriving in high-volume, detail-critical environments, dedicated to meticulous casework and client outcomes.
Must Have:
  • Open insurance claims and liaise with adjusters/carriers.
  • Request, track, and organize medical records, bills, and police reports.
  • Communicate with insurance carriers regarding claims.
  • Ensure treatment progression and awareness of outcomes.
  • Identify and resolve lien and subrogation issues.
  • Collaborate on preparing accurate case files for demand.
  • Communicate daily with clients on pre-litigation process.
  • Maintain case timelines and meet milestones precisely.
  • Identify and eliminate operational inefficiencies.
  • Uphold high standards in documentation and communication.
  • 8+ years experience in Personal Injury legal operations or case management.
  • Highly detail-oriented, organized, and self-motivated.
  • Proficiency in process execution in high-volume environments.
  • Clear and professional communication with all parties.
  • Strong ownership, quality, and accountability in work.
  • Ability to work independently in a remote setting with strong time management.
Perks:
  • Choice of medical, dental, and vision insurance plans for you and your family
  • Additional insurance coverage options for life, accident, or critical illness
  • Flexible paid time off, sick leave, short-term and long-term disability
  • 10 US observed holidays, and Canadian statutory holidays by province
  • A home office stipend
  • 401(k) for US-based employees and RRSP for Canada-based employees
  • Paid parental leave
  • A local in-person meet-up program
  • Hubs in San Francisco and Toronto

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The salary range provided reflects the compensation that EvenUp reasonably expects to offer for this role. The specific salary within this range will be determined based on various factors, including the candidate's relevant experience, education, skills, location, and alignment with the role's responsibilities.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks.

About the Role

As a Senior pre-litigation associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes initiating claims, managing and organizing medical records, obtaining police reports, and coordinating care for clients. You will also oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring that attorneys have comprehensive, well-documented files to effectively build and negotiate each case.

This is a remote role for deeply experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

What You’ll Do

  • Open insurance claims and serve as the primary liaison with adjusters and carriers
  • Request, track, and organize medical records, bills, and police reports
  • Communicate with insurance carriers regarding claims
  • Ensure treatment progression and awareness of treatment outcomes
  • Identify and proactively resolve lien and subrogation issues
  • Collaborate with lead paralegals to prepare complete, accurate case files for demand
  • Communicate with clients daily to guide them through the pre-litigation process
  • Maintain case timelines and ensure milestones are met with precision
  • Spot and eliminate operational inefficiencies to drive speed and accuracy
  • Uphold the highest standards in documentation, file integrity, and communication

You Might Be a Fit If You:

  • Have 8+ years of experience in Personal Injury legal operations, Personal Injury case management, or insurance claims
  • Are highly detail-oriented, organized, and self-motivated
  • Excel at process execution in fast-paced, high-volume environments
  • Communicate clearly and professionally with clients, medical providers, attorneys, and insurers
  • Take ownership of your work and hold yourself to high standards of quality and accountability
  • Are comfortable working independently in a remote setting, with strong time management skills

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑reply@canditech.io email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.

If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family
  • Additional insurance coverage options for life, accident, or critical illness
  • Flexible paid time off, sick leave, short-term and long-term disability
  • 10 US observed holidays, and Canadian statutory holidays by province
  • A home office stipend
  • 401(k) for US-based employees and RRSP for Canada-based employees
  • Paid parental leave
  • A local in-person meet-up program
  • Hubs in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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