Senior Sales Development Representative - Large Enterprise

As a Senior Sales Development Representative – Large Enterprise, you will drive strategic pipeline growth for high-value accounts. This role involves advanced outbound expertise, building relationships with enterprise decision-makers, managing complex deal cycles, and mentoring junior SDRs. You will influence revenue growth and accelerate your career towards full-cycle enterprise sales by focusing on consultative selling and creative outreach strategies.

Must Have

• Build strategic relationships with enterprise decision-makers
• Manage complex deal cycles and collaborate with Account Executives
• Execute advanced outbound strategies (email, calls, social engagement)
• Conduct in-depth account research for tailored outreach
• Mentor and elevate junior SDRs
• Fluent professional English communication (written and spoken)
• Proven track record of achieving sales goals
• Experience in an SDR/BDR role, preferably with enterprise accounts
• Strong passion for technology and innovation
• Proficiency in social selling techniques
• Relentless drive and determination to succeed
• Expertise in crafting creative and personalized outreach

Perks & Benefits

• Direct impact on revenue growth
• Exposure to large enterprise accounts
• Opportunity to shape sales strategies (social selling)
• Leadership and mentorship opportunities
• Clear career acceleration path to full-cycle sales
• Empowering culture (creativity, autonomy, results)
• Comprehensive benefits package
• Voluntary healthcare coverage
• Paid time off
• Mentoring program

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

As a Senior Sales Development Representative – Large Enterprise, you’ll be the driving force behind strategic pipeline growth for high-value accounts. This role blends advanced outbound expertise with leadership impact—building relationships with enterprise decision-makers, managing complex deal cycles, and mentoring junior SDRs. If you thrive on consultative selling, creative outreach, and shaping best practices, this is your opportunity to influence revenue growth and accelerate your career toward full-cycle enterprise sales.

What’s in it for you?

• Drive Big Impact: Join a high-performing team where your work directly fuels revenue growth through strategic, consultative selling.
• Enterprise-Level Influence: Work with large enterprise accounts and high-value prospects—complex deals that truly move the needle.
• Shape the Future of Sales: Leverage social selling and personalized outreach to redefine inside sales.
• Lead and Inspire: Take on leadership responsibilities by mentoring junior SDRs and setting the standard for best practices.
• Career Acceleration: Enjoy a clear path toward full-cycle enterprise sales roles.
• Culture That Empowers: Thrive in an environment that values creativity, autonomy, and results.

What You’ll Do

• Build Strategic Relationships: Engage decision-makers at enterprise organizations and open doors to transformative opportunities.
• Manage Complexity: Navigate intricate deal cycles and collaborate closely with Account Executives to drive success.
• Own the Pipeline: Execute advanced outbound strategies—personalized emails, calls, and social engagement that stand out.
• Research with Purpose: Dive deep into accounts to uncover opportunities and tailor outreach that resonates.
• Mentor and Elevate: Share insights and best practices to help junior SDRs succeed and grow.

What Makes You a Great Fit

• Fluent Communicator: You have professional-level English skills—both written and spoken—so you can connect confidently with enterprise prospects.
• Sales Career Mindset: You’re hungry to grow into a full-cycle software sales role and see this as your launchpad.
• Proven Performer: You bring a track record of smashing goals and delivering results in sales-driven environments.
• Tech Enthusiast: You’re passionate about technology and thrive on the excitement of disruptive innovation.
• Social Selling Pro: You understand how social media shapes business and know how to leverage it for impact.
• Enterprise Experience: You’ve spent time in an SDR or BDR role, ideally working with enterprise accounts.
• Relentless Drive: You have that run-through-a-brick-wall level of energy, passion, and determination to succeed.
• Creative Outreach Expert: You know how to craft personalized, attention-grabbing outreach that gets responses.

We focus on our mission:

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.
• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product:

Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people:

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here

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EEO - Our philosophy:

Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

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