Senior Specialist - Business Analyst, Product Onboarding - Professional Services (Fintech)

The FINTECH arm of Nasdaq Technology is looking for someone passionate to join the Product Onboarding and Training team of Client Experience.

Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. In this role, you and your team will be instrumental in creating the first impression with clients/prospective clients. The earlier a client sees value, the stronger the relationship is.

The Product Onboarding Team of Client Experience is responsible for Business Configuration and Training services for Nasdaq’s clients. The team guides clients to configure their business rules in Nasdaq systems and support them through the whole delivery projects. Training will cover the functional usage of our systems and prepare clients for test activities in delivery projects and production. For this purpose, we facilitate, build, and develop training courses. We perform classroom training at customer locations as well as remote sessions.

As a Business Analyst, you will play a key role guiding the customer in the creation and validation of the Business Configuration of the service/product by facilitating joint workshop and continuously working ready the Business Configuration of the Customer Solution for production solution / service go -live. Create and maintain course material and execute courses for the customer’s staff, including course administration and planning.

Your responsibilities will be:  

• Lead/facilitate workshops to demonstrate usage of our Trading products and guide clients to configure their business rules in the systems.
• Lead design, development and maintenance of courses and training material for various products.
• Participate in requirements discussion and design studies for identifying scope of work for the team. 
• Collaborate with various teams internally (Product, Engineering, Sales and Professional Services and externally with clients.

We expect you to have:

• In-depth experience working as a Business Analyst or a Functional Tester in Capital Markets, preferably Trading.
• 11+ years of overall experience.
• Excellent interpersonal skills to deal with clients across the globe.
• Ability to engage and collaborate closely with external clients and internal stakeholders
• A strong inner drive and motivation, growing in a high pace environment.
• Ability to embrace sophisticated solutions and concepts and transform them into user-friendly material.
• Experience with Unix/Linux.

It would be phenomenal if you have:

• Experience in presentations/public speaking.
• Experience working with cross-cultural teams.

This is a Client Facing IC role and will involve some amount of travel. Our trainings are conducted in a hybrid mode - both onsite and virtual. Please highlight your capital markets experience while applying.

Does it sound like you?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.