Senior Technical Program Manager

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/

POSITION SUMMARY

As a Senior Technical Program Manager supporting the Sony Engagement Platform, you will play a critical role in delivering complex, high-impact initiatives that power digital experiences across Sony’s global ecosystem. You will lead cross-functional efforts to build scalable, high-performing online services that are seamless, reliable, and engaging for users.

You bring a proven track record of driving programs to successful outcomes through strong leadership, effective collaboration, and structured execution. You will apply industry best practices to plan, track, and manage programs ranging from team-level initiatives to large-scale, cross-organizational efforts.

This role requires a unique balance of technical acumen, program management experience and interpersonal skills. You'll influence without direct authority, operate effectively in a dynamic, matrixed environment, and foster strong partnerships across engineering, product, design, and business teams worldwide.

JOB RESPONSIBILITIES

• Collaborate with software engineers and product stakeholders to define functional requirements, plan development schedules, and drive decisions that deliver exceptional online experiences.
• Assist with technical discussions and coordinate cross-functional solutions that align business objectives with engineering capabilities and customer needs.
• Oversee all phases of the software development lifecycle, including design, development, testing, deployment, and post-launch support, in close coordination with internal teams and partners.
• Participate in early requirements analysis, assessing technical complexity, identifying cross-team dependencies, and influencing scope and feasibility.
• Provide continuous program visibility through clear communication of progress, risks, milestones, and delivery timelines to stakeholders at all levels.
• Manage end-to-end implementation of initiatives, ensuring adherence to technical standards, architectural guidelines, and committed delivery goals.

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:

• 5+ years of Program Management and Project Management experience with high-volume online user experiences.
• Experience with agile methodologies, including experience with scrum master and product owner roles.
• Strong communication, cross-group collaboration, and interpersonal skills
• Prior experience as a software developer or tester
• Ability to manage a feature through the entire development and release cycle
• BA/BS/BSE in computer science, math, or equivalent technical experience
• Solid leadership skills and a passion for building world class consumer experiences.
• Keen eye for detail and managing multiple simultaneous dependencies.
• Ability to travel and manage projects with distributed resources sometimes in international locations.
• Strong sense of ownership.
• Skills which encompass communicating to executives, product managers, software engineers, and project managers

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.

Benefits:

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans
• Paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs

Other Programs:

• Hybrid work schedules
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
• Referral bonuses (subject to eligibility)
• Matching gift program
• A wide variety of employee business resource groups (EBRGs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
• Annual incentive bonus