Sr. Technical Program Manager
Job Description
- Lead technically-focused programs and initiatives aimed at supporting EA’s innovation goals.
- Facilitate collaboration with senior leaders, product teams, engineering, and cross-functional partners.
- Develop and maintain strong relationships with stakeholders, ensuring alignment and transparency.
- Provide concise, data-driven updates to stakeholders and leadership, adapting communication for diverse audiences.
- Define, track, and analyze key performance indicators (KPIs) to evaluate program effectiveness.
- Manage change initiatives to ensure smooth adoption of new processes or technologies.
- Healthcare coverage
- Mental well-being support
- Retirement savings
- Paid time off
- Family leaves
- Complimentary games
General Information
Locations: Vancouver, British Columbia, Canada
- Location: Austin
- Country: United States of America
- Location: Orlando
- Country: United States of America
Role ID
211396
Worker Type
Regular Employee
Studio/Department
CT - Operations
Work Model
Hybrid
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
***Role in Vancouver OR Orlando (Hybrid)
The Role
As a Senior Technical Program Manager, you will join EA’s Central Technology Operations Team and lead large-scale technology programs that enable seamless collaboration across product teams and departments. Reporting to the Director of Operations, you will drive operational excellence, optimize processes, and deliver strategic technology initiatives. This role requires strong technical expertise and focuses on driving technological innovation within EA’s gaming ecosystem.
The Operations team serves as a cross-functional partner, fostering efficiency and innovation. As a Senior Technical Program Manager, your expertise in technical program delivery, stakeholder management, and strategic planning will be vital in solving complex problems and advancing our technological capabilities.
What You'll Do
- Lead Technical Programs: Build and lead technically-focused programs and initiatives aimed at supporting EA’s innovation goals.
- Facilitate Collaboration: Senior leaders, product teams, engineering, and cross-functional partners to define, plan, and execute technology programs aligned with organizational goals, ensuring technical requirements are met.
- Drive Alignment: Develop and maintain strong relationships with stakeholders; facilitate alignment and transparency on program goals, progress, risks, and dependencies.
- Communicate Effectively: Provide concise, data-driven updates to stakeholders and leadership, adapting communication for technical and non-technical audiences.
- Measure progress: Define, track, and analyze key performance indicators (KPIs), success criteria, and feedback mechanisms to evaluate program effectiveness and continuous improvement.
- Manage Change: Manage change initiatives to ensure smooth adoption of new processes or technologies, minimizing resistance and maximizing strategic value.
What You'll Bring
- 8+ years of experience in program or project management within technical or engineering environments.
- Technical acumen with experience working closely with software development, or technical operations teams.
- Exceptional stakeholder management skills with the ability to influence, challenge, and build consensus across organizational levels.
- Demonstrated leadership in managing multiple priorities, navigating ambiguity, and driving results independently.
- Expertise in change management, with the ability to facilitate organizational and technological transitions smoothly.
- Excellent communication skills, capable of translating technical details for diverse audiences.
- Self-motivated, proactive, and resourceful, with a collaborative mindset and a passion for delivering impactful results.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
LinkedInID
1449
