Sr. Manager - Project Delivery Visa Direct

This Sr. Manager - Project Delivery role at Visa Direct in CEMEA focuses on accelerating client onboarding and driving Net Revenue realization. It's a techno-functional hybrid position requiring top-tier project management expertise to track tasks, manage regional projects, and ensure timely delivery across various Visa Direct money movement capabilities. The role involves coordinating communication, developing tracking systems, managing senior management updates, identifying integration requirements, and leading turnkey projects for new solutions, with a focus on continuous monitoring for NR optimization.

Must Have

• Own and coordinate communication across sales, business development, operations, and business units to accelerate client onboarding and drive timely Net Revenue (NR) realization.
• Develop and maintain tracking systems and dashboards to provide visibility into project status and key metrics.
• Maintain regular senior management status updates, escalate issues and provide realistic update of all stage status.
• Identify and document key requirements for integrating new partners.
• Lead turnkey projects for new Visa Direct solutions across CEMEA, managing risks, dependencies, and steering committee meetings.
• Continuous monitoring and evaluation of implemented solutions to ensure NR optimization.
• Bachelor’s Degree or equivalent professional experience.
• Minimum 7 years of relevant experience in financial services, fintech, or payment solutions industries.
• Experience across multiple systems and project types within the financial services and payments industry, ideally in cross border payments, with a good understanding of payment message standards and rules, payment schemes incl. mobile wallets, payment processing technologies and regulations.
• Proven experience working in scaled project management roles and in an agile methodology environment, running Steerco meetings and proactive risk and issue management.
• Proven experience managing a client onboarding pipeline of 300+ projects annually.
• Proven experience in navigating with multiple stakeholders and escalate risks, issues at appropriate timelines.
• Expertise in executing Go-To-Market strategies for newly launched business lines.
• Product management experience, including strong analytical skills.
• Proven track record of running client engagement projects in optimal timelines.
• Collaborate with cross-functional teams to leverage diverse expertise and drive effective changes to accelerate revenue.
• Good technical understanding of web applications and APIs.
• Strong written and verbal communication skills including technical writing skills.

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Direct is a set of solutions that Visa provides to facilitate money movement across cards, accounts and wallets addressing needs of the markets through variety of the use cases (i.e. P2P, B2B. B2C).

This is a rare opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the primary growth pillars in CEMEA business. This hub-based role will report to Head of Centre of Excellence CEMEA. The role holder will lead entire sales and client pipeline focusing on quicker turn-around of client onboarding and working together with multiple functions across the organization. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in CEMEA business.

This is a Techo-functional role requiring top-tier project management expertise.

We are seeking a highly organized project manager with strong technical background to support CEMEA Visa Direct in tracking ongoing tasks, key regional projects and deliverables. The successful candidate will maintain the delivery of all CEMEA Visa Direct client projects, coordinate and ensure all teams’ delivery stay on track to realize NR on time across all Visa direct money movement capabilities such as Card, Account, Wallet, Visa+, Request 2 pay and other cross border money movement solutions.

Roles and Responsibilities include

• Own and coordinate communication across sales, business development, operations, and business units to accelerate client onboarding and drive timely Net Revenue (NR) realization.
• Develop and maintain tracking systems and dashboards to provide visibility into project status and key metrics.
• Maintain regular senior management status updates, escalate issues and provide realistic update of all stage status from sales, solution to implementation.
• Identify and document key requirements for integrating new partners, enabling operations team to manage the product effectively, while ensuring a seamless client experience.
• Lead turnkey projects for new Visa Direct solutions across CEMEA, managing risks, dependencies, and steering committee meetings to ensure successful delivery.
• Continuous monitoring and evaluation of implemented solutions to ensure NR optimization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• Bachelor’s Degree or equivalent professional experience
• Minimum 7 years of relevant experience in financial services, fintech, or payment solutions industries
• Experience across multiple systems and project types within the financial services and payments industry, ideally in cross border payments, with a good understanding of payment message standards and rules, payment schemes incl. mobile wallets, payment processing technologies and regulations
• Proven experience working in scaled project management roles and in an agile methodology environment, running Steerco meetings and proactive risk and issue management, an ability to capture and manage multiple dependencies in order to pilot new product solutions in CEMEA
• Proven experience managing a client onboarding pipeline of 300+ projects annually.
• Proven experience in navigating with multiple stakeholders and escalate risks, issues at appropriate timelines.
• Expertise in executing Go-To-Market strategies for newly launched business lines
• Product management experience, including strong analytical skills identify gaps in the current product offering and lead the effort to develop solutions that drive business value.
• Proven track record of running client engagement projects in optimal timelines.
• Collaborate with cross-functional teams to leverage diverse expertise and drive effective changes to accelerate revenue.
• Good technical understanding of web applications and APIs
• Strong written and verbal communication skills including technical writing skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.