Diligent is seeking a Senior Travel & Expense Analyst to join its AI-first finance team. This role focuses on redefining travel and expense management through automation and cutting-edge tools to enhance accuracy and efficiency. The analyst will oversee daily T&E operations, ensure policy compliance, support month-end close activities, and drive process improvements. Key responsibilities include leveraging AI tools for expense report reviews, reconciliations, and anomaly detection, while building strong stakeholder relationships and assisting with acquisition integrations.

Must Have

• Oversee day-to-day travel and expense (T&E) operations, ensuring timely and accurate processing.
• Support month-end close activities related to T&E.
• Ensure policy compliance by reviewing expense submissions.
• Assist with statutory audits and filings for international entities.
• Build strong relationships with internal stakeholders and vendors.
• Drive process improvement, standardize T&E checklists, and propose automation.
• Assist with acquisition integrations.
• Apply an AI-first toolkit for automation and anomaly detection in T&E data.
• 1-2 years of progressive experience in travel and expense, accounting, or finance.
• Experience with expense portals and travel portals.
• Proficient with spreadsheets (formulas, pivots, lookups).

Good to Have

• Technology/SaaS exposure

Perks & Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs
• Hybrid work model (50% onsite if commuting distance)

Senior Travel & Expense Analyst

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview

We’re an AI-first finance team, redefining how travel and expense management works. As a Senior Travel & Expense Analyst, you’ll be at the forefront of innovation—leveraging automation and cutting-edge tools to simplify processes, boost accuracy, and unlock efficiencies. Your insights will power smarter analysis and strengthen partnerships across the business, making every journey and every dollar count.

Key Responsibilities

• Oversee day-to-day travel and expense (T&E) operations, ensuring timely and accurate processing of employee expense reports and travel bookings.
• Support month-end close activities related to T&E, collaborating with FP&A and cross-functional teams to ensure completeness and accuracy of expense accruals and reconciliations.
• Ensure policy compliance by reviewing expense submissions, identifying exceptions, and partnering with stakeholders to resolve discrepancies.
• Assist with statutory audits and filings by preparing T&E schedules and documentation for international entities.
• Build strong relationships with internal stakeholders, including employees, managers, and vendors; communicate proactively to resolve issues and improve outcomes.
• Drive process improvement: standardize T&E checklists, reduce manual touches, and propose automation to improve accuracy, efficiency, and speed.
• Assist with acquisition integrations by aligning new entities to T&E policies, controls, and reporting cadence.
• Apply an AI-first toolkit: use tools to automate and streamline expense report reviews, reconciliations, audit requests, documentation drafts, and anomaly detection in T&E data.

Required Experience/Skills:

• 1–2 years of progressive experience in travel and expense, accounting, or finance; technology/SaaS exposure is a plus.
• Experience with expense portals and travel portals
• Organised, hands-on, and adaptable; able to prioritise, multitask, and independently drive outcomes in a fast-paced environment.
• Strong communication skills; ability to partner effectively across functions and geographies.
• Mindset for automation and AI; proficient with spreadsheets (formulas, pivots, lookups) and eager to pilot new tools.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.