ABOUT US

We are a Human Experience Company. Human experience is not just what we do, it’s who we are — a highly collaborative collection of global experts building experiences that can help transform businesses. And because we are powered by Infosys, we have the skills and scale to build anything we can imagine, and to deliver it anywhere in the world.

Brand Engagement: we create fully integrated campaigns that live on the largest media stages. Customer Experience: we design next-generation products, services and experiences that drive brand engagement and growth end to end. Commerce: we believe there is no store of the future, only the consumer of the future.

To learn more about us and see our work visit https://wongdoody.com/. To learn more about job opportunities, please visit our Careers page at http://www.wongdoody.com/careers/

SUMMARY

We are looking for an outstanding Senior User Experience Designer who thrives on solving complex challenges and is energised by creating products to join our London studio! You’ll be part of an agile team, leading workshops or interviews with our senior corporate clients as well as startup-founders to help them understand their businesses and customers more deeply and to drive innovation.At WONGDOODY our approach to UX is lean and user-centered. We workshop ideas and solutions with clients and internal teams and sketch out ideas.

We have a fast-paced, prototype-driven workshop approach called ‘Conversation to Creation’ (C2C) in which you’d play a key role. We run these workshops with startup founders and clients to kick-off new, transformational products and distill in weeks what others would take months for. We don’t stop at concepts and prototypes, we deliver real products to customers and iterate upon them. As a Senior UX Designer, you play a key role throughout this process. We embrace change and exploration; everyone at WONGDOODY is committed to creating the best possible product.

RESPONSIBILITIES

• Create world-class products and experiences.
• Gather business requirements, market research, and user needs, and distill them into actionable insights. Derive hypotheses, communicate them effectively, and test them.
• Lead your team and the client on a journey of product creation based on these insights. Design and communicate effectively through diagrams, sketches, designs, and prototypes.
• Work with WONGDOODY Europe's leadership to help achieve the company’s goals, to improve our ways-of-working and engagements with clients.
• Conduct qualitative and quantitative user research using a variety of methods, incl. managing a third-party.
• Lead interdisciplinary teams of 2 to 10 people from initial sketches and prototypes through final design.
• Inspire and motive an energetic and collaborative team and let them inspire you.
• Mentor the junior members of the team.
• Drive yourself and your team to create the best, well-crafted product.
• Work with the development and QA teams to ensure the product is understood and be part of the creation of the product throughout the process.
• Pitch work to clients and partners, facilitate workshops with c-suite clients.

QUALIFICATIONS

• 5+ years of experience working at leading digital agencies.
• Portfolio of complex, digital experiences for global brands across mobile, tablet, and web channels, such as large CMS sites, e-commerce, apps, etc. Highlight your contribution to each project, and what makes the solution you devised innovation and smart.
• Experience in working as part of startup businesses a plus.
• The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
• Have a bias for action in a fast-paced, sometimes ambiguous environment.
• Excellent communication skills: being able to explain design rationale, to align and persuade stakeholders, and to drive conversations.
• A solid understanding of all the other disciplines needed to create a brilliant product, such as business, technology, delivery, marketing, and content.
• Proficiency in Keynote, Sketch, Invision (currently our default toolset).
• Experience creating a digital strategy and content strategy, and with the design and execution of user testing and research studies.
• A sense of humour!

ADDITIONAL INFORMATION

TO APPLY: For full consideration please upload a CV and links to your portfolio.

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.

HYBRID WORKING APPROACH

We spent a great deal of time speaking with our teammates and our leaders to define our future way of working. We used our values to guide our approach; putting relationships first, collaboration and having fun to find the right blend of flexibility and balance.

From March 2022, we’ll come together every Tuesday to connect and collaborate, and then either a Wednesday or Thursday.

We'll continue to evolve the approach once we get into the swing of it, but we're confident we're starting from a good place.

BENEFITS

• Private Medical Insurance
• Life assurance
• Pension
• Income protection
• Cycle to Work
• Summer Hours
• Employee Assistance Program
• Regular team socials
• Hybrid Working providing flexibility to work from our fabulous studio in Old Street and from home