Services Software Engineer

The Services Software Engineer is responsible for creating and managing client databases, performing data extraction, transformation, and load processes. This role involves building and analyzing SQL queries, developing high-quality solutions, and assisting internal teams with troubleshooting. The engineer will also identify optimization opportunities and recommend best practices, working primarily with internal teams but potentially engaging with clients.

Must Have

• Create databases with client data
• Perform data extraction, transformation, and load
• Build and analyze SQL queries
• Create SQL scripts to resolve reported issues
• Develop high-quality solutions
• Assist Customer Support/IT/DevOps teams in troubleshooting
• BS degree in Computer Science, Engineering, or relevant experience
• Experience in Development or similar roles

Good to Have

• Experience with SQL Server Reporting Services (SSRS)
• Experience with SQL Server Integration Services (SSIS)
• Experience with ASP.NET
• Experience with XML
• Experience with jQuery
• Experience with JSON
• Experience with Ajax
• Experience with C#
• Experience with other Object-Oriented Programming Languages

Job Description

Overview

The Services Software Engineer is responsible for creating databases with the client data both Pre and Post sales process. Daily tasks involve working with existing databases and performing data extraction, transformation, and load. A Services Software Engineer is responsible for identifying opportunities to optimize conversions and recommending development of best practices to the Professional Services organization. A Services Software Engineer will primarily work with internal teams but may be required to communicate and/or travel to client sites as needed.

Duties & Responsibilities

• Build and analyze SQL queries
• Create SQL scripts to resolve reported issues and to provide clients with data not readily available in reporting options
• Be a champion for department initiatives and values ensuring all actions promote the department’s mission statement
• Develop high-quality solutions utilizing best of breed technology solutions
• Review and interpret ongoing business report requirements
• Assist Customer Support/IT/DevOps teams in trouble shooting
• Provide timely scheduled time management reporting
• Must be a self-starter always looking for opportunities to assist or improve
• Other duties and projects as assigned

Skills Required

• Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
• Strong leadership and interpersonal skills that foster effective and efficient team productivity
• Outstanding critical thinking and problem-solving skills
• Excellent communication skills, both written and verbal
• Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments
• Strong Object-Oriented design and implementation skills
• Excellent analytical and problem-solving skills
• Demonstrated ability working with SQL servers, SQL server Reporting Services, and writing SQL queries
• Demonstrate basic Java script logic and proficient in Microsoft Excel and Microsoft Office Products
• Ability to plan and execute a technical demo set-up

Qualifications Required:

• BS degree in Computer Science, Engineering, or relevant real-world experience
• Experience in Development or Similar Roles
• 1-3 years of experience with SQL Server Management Studio (SSMS)
• 1-3 years of experience with HTML, JavaScript, CSS
• Familiarity with the practical application of SQL databases
• Familiarity with Web Services and Windows Services
• Familiarity with Azure DevOps

Qualifications Preferred:

• 1-3 years of experience with SQL Server/SQL Server Reporting Services (SSRS)
• 1-3 years of experience with SQL Server Integration Services (SSIS)
• 1-3 years of experience with ASP.NET, XML, jQuery, JSON and Ajax
• 1-3 years of experience with C# or other Object-Oriented Programming Language
• Object-Oriented design and implementation skills